Receptionist – Arabic Speaker

AccorHotel; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A hospitality company in Dubai is seeking an Arabic-speaking Receptionist to deliver exceptional guest service. You will manage front-desk operations, ensuring a welcoming atmosphere and assist guests with inquiries, reservations, and payments. Fluent Arabic and English is essential, alongside a professional appearance and friendly demeanor. Experience in the hospitality sector preferred. No remote work; position is full-time.

Qualifications

• Fluent in Arabic and English; additional languages are a plus.
• Previous experience in hospitality or front desk roles preferred.
• Strong organizational and multitasking abilities.

Responsibilities

• Greet guests warmly and ensure a smooth check-in/check-out process.
• Answer phone calls and handle guest inquiries in Arabic and English.
• Manage reservations, room assignments, and guest requests.

Skills

Fluent in Arabic

Fluent in English

Professional appearance

Friendly communication skills

Strong organizational abilities

Multitasking abilities

Tools

Opera PMS

Job description

We are seeking a professional and customer-focused Arabic-speaking Receptionist to join our hotel. The ideal candidate will deliver exceptional guest service handle front-desk operations efficiently and create a welcoming atmosphere for all visitors.

• Greet guests warmly and ensure a smooth check-in/check-out process

• Answer phone calls and handle guest inquiries in Arabic and English

• Manage reservations room assignments and guest requests

• Coordinate with housekeeping and other departments to ensure guest satisfaction

• Handle payments and maintain accurate records

• Provide information about hotel services facilities and local attractions

• Resolve guest concerns professionally and promptly

Qualifications

• Fluent in Arabic and English (additional languages are a plus)

• Previous experience in hospitality or front desk roles (preferred)

• Professional appearance and friendly communication skills

• Strong organizational and multitasking abilities

• Proficiency in hotel management systems (Opera PMS or similar is an advantage)

• Ability to work in shifts including weekends and holidays

Additional Information

Diversity&Inclusionfor Accor means welcoming each and everyoneandrespecting their differences by giving priority only to qualities andskills in extending employment and development opportunities. Our ambition is toprovide meaningful employment a warm and welcoming culture excellentworking conditions and to promote the development ofall people including thosewith disabilities.

When applying do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

Remote Work

No

Employment Type

Full-time