Receptionist

Mövenpick Hotels & Resorts; Ras Al Khaimah; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury resort in Ras Al Khaimah is seeking a Receptionist to create memorable experiences for guests. Responsibilities include greeting guests, checking them in, and enhancing their stay through exceptional service and up-selling opportunities. Candidates must have at least 1 year of experience in a 5 Star Resort, be multi-lingual, and have prior experience with Opera. Join a team that values personal growth and purpose in hospitality.

Qualifications

• Minimum 1 year of experience as a Receptionist in a 5 Star Resort in UAE.
• Proven ability to build and maintain good relationships with stakeholders.
• Ability to communicate effectively.

Responsibilities

• Greet and check-in guests, ensuring exceptional service.
• Add personalized experiences for guests.
• Promote hotel facilities and enhance guest stays through up-selling.

Skills

Multi-lingual skills (Arabic, German, Russian, French)

Strong networking skills

Customer service excellence

Tools

Opera

Job description

Company Description

Get ready to discover Mövenpick Resort Al Marjan Island, a 5 star resort in Ras Al Khaimah built beside 300M. of soft sand beach. 418 rooms and suites offer flexible comfort with spectacular sea views from every balcony. Six specialty bars and restaurants , three outdoor pools, a wellness hub with a fully equipped gym and four treatment rooms, water sports, and a year round Kids Club make it an ideal holiday destination. Whatever your pace, in the sea or on land, enjoy an experience fueled environment.

Job Description

Receptionist

First impressions are everything! As a Receptionist, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.

What You Will Be Doing

• Greet, check-in, respond to requests while providing exceptional service
• Take initiative to add a personalized experience
• Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling

Qualifications

• Should have min. 1 years of experience as Receptionist for a 5 Star Resort in UAE
• Being Multi-lingual i.e. Arabic / German / Russian / French languages would be a Plus
• Prior experience working with Opera is Mandatory
• Proven ability to build and maintain good relationships with all stakeholders
• Communicate thoughts, actions and opportunities clearly with strong networking skills

Additional Information

Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/. Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS