Receptionist

Accor Hotels; Ras Al Khaimah; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hotel chain in Ras Al Khaimah is seeking a Receptionist to ensure high-quality customer service and a smooth flow of guests. The ideal candidate will have strong customer service and organizational skills, with some experience preferred. This role offers a competitive salary and various benefits, including medical insurance and duty meals.

Benefits

Competitive Salary

Duty Meals provided

Vacation tickets/benefits

Medical Insurance Provided

Qualifications

• Experience as a Receptionist or similar role preferred.
• 0-2 years related experience or training preferred.
• Experience handling multiple phone lines preferred.

Responsibilities

• Ensure high quality customer service while following all safety protocols.
• Schedule and confirm appointments and follow-up visits.
• Maintain a tidy and presentable reception area.

Skills

Customer service skills

Organizational skills

Multitasking

Foreign language (Russian)

Education

High School Diploma or equivalent

Job description

Company Description

We are far more than the worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor / Ennismore's limitless possibilities. By joining us every chapter of your story is yours to write, and together we can imagine tomorrow’s hospitality.

Rixos Bab Al Bahr is a luxury hotel chain providing a traditional Turkish hospitality in an excellent manner. changing the concept of a real luxury by giving a new meaning of the all-inclusive holiday concept through providing a unique experience.

Salaries and Benefits

• Competitive Salary
• Duty Meals provided; breakfast/lunch/dinner/midnight meal + coffee breaks
• Vacation tickets /benefits provided by the hotel
• Medical Insurance Provided

Job Description

What would you do? – The Specifics

• Ensures high quality customer service while following all safety protocols.
• Ensures a smooth flow of customers through the store.
• Answers, screens, and forwards incoming phone calls in accordance with National Visionprotocol.
• Processes and understands managed care plans while obtaining document information from the insurance company as needed.
• Provides customers basic and accurate information.
• Schedules and confirms appointments, follow-up visits and classes.
• Files all patient records daily and pulls patient files for the next day's appointments.
• Checks order status and notifies customers when orders are in or of any delays.
• Keeps reception area tidy and presentable with all necessary materials.
• Receives, sorts, distributes daily mail/deliveries and maintains inventory of office supplies.
• Participates in regularly scheduled mandatory communication meetings.

Qualifications

Are you the right fit? – The Suitable Talent

• Experience as a Receptionist, Front Office Representative or similar role preferred but not required.
• 0-2 years related experience or training preferred.
• Experience handling multiple phone lines preferred.
• Strong customer service skills required
• Strong organizational skills required
• Additional foreign language is an asset (Russian).

Education: High School Diploma or equivalent.