Real Estate Lead-Qualification Team Lead

Richmond Properties; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A growing real-estate company in Dubai is seeking a Contact Centre Team Leader to manage their lead-qualification team. This role focuses on converting marketing enquiries into sales opportunities. The ideal candidate should have 2-4 years of experience in contact-centre operations with strong team leadership skills. Join this collaborative environment offering competitive remuneration and career growth opportunities.

Benefits

Career development opportunities

Supportive work environment

Competitive remuneration

Qualifications

• 2-4 years experience in contact-centre or inside sales.
• 1 year in a supervisory/team-leader role.
• Experience in lead management and qualification processes.

Responsibilities

• Lead and manage a team of contact-centre agents.
• Monitor performance and ensure seamless hand-off to sales.
• Establish and refine lead-qualification processes.

Skills

Lead management

Team leadership

Communication skills

CRM systems

Organizational skills

Tools

CRM software

Contact centre tools

Job description

A growing real-estate company in Dubai is seeking a Contact Centre Team Leader to manage their lead-qualification team. This role focuses on converting marketing enquiries into sales opportunities. The ideal candidate should have 2-4 years of experience in contact-centre operations with strong team leadership skills. Join this collaborative environment offering competitive remuneration and career growth opportunities.