Quality Coordinator UAE National - The Ritz-Carlton Abu Dhabi Grand Canal

The Ritz-Carlton Hotel Company, L.L.C.; Abu Dhabi; On-site; AED 67,000 - 134,000; Full time

Job summary

The Ritz-Carlton Hotel Company, L.L.C. in Abu Dhabi, United Arab Emirates seeks an administrative professional to support daily operations. This full-time, non-management role focuses on accurate document preparation, data entry, and courteous guest service.

Experience working in a luxury hospitality environment is advantageous. You will transmit information, manage records, and coordinate communications while upholding the company’s Gold Standards and confidentiality.

Qualifications

• Administrative tasks include preparation of daily logs, letters, memoranda and reports.
• Proficiency with standard office software and data entry.
• Maintain confidentiality and professional appearance.

Responsibilities

• Transmit information or documents using a computer and prepare written documents.
• Enter and retrieve information in databases to update records and respond to inquiries from guests.
• Maintain confidentiality of proprietary information and uphold company assets.

Job description

Job Description

Job Number 26139762

Job Category Administrative

Location PO Box 91888, Al Maqta Area, Abu dhabi, United Arab Emirates VIEW ON MAP

Schedule Full Time

Located Remotely? N

Position Type Non-Management

Position Summary

Transmit information or documents using a computer. Prepare and review written documents (e.g., daily logs, business letters, memoranda, reports), including proofreading and editing written information to ensure accuracy and completeness. Exchange information with other employees using electronic devices (e.g., pagers and two-way radios, email). Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Operate standard office equipment other than computers.

Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.