Hostess - The Ritz-Carlton Abu Dhabi Grand Canal

The Ritz-Carlton Hotel Company, L.L.C.; Abu Dhabi; On-site; AED 28,000 - 50,000; Full time

Job summary

The Ritz-Carlton Abu Dhabi invites a courteous Guest Services Associate to join our Food and Beverage team. You will greet guests, determine party size, seat guests, present menus, and guide them through our dining areas with warmth and professionalism.

You will maintain cleanliness, follow safety policies, uphold The Gold Standards, and support the team to ensure exceptional guest experiences. The role requires a high school diploma or GED and offers the opportunity to grow within a world‑class

Qualifications

• Education: High school diploma or GED equivalent.

Responsibilities

• Greet guests and determine the number in their party; seat guests at available tables and present menus.
• Maintain cleanliness of work areas and ensure proper place settings; follow clean‑as‑you‑go procedures.
• Stand/walk for extended periods; assist guests and colleagues; perform other duties as requested by Supervisors.

Education

High school diploma or GED

Job description

Job Description

Additional Information

Job Number 26124455

Job Category Food and Beverage & Culinary

Location PO Box 91888, Al Maqta Area, Abu dhabi, United Arab Emirates VIEW ON MAP

Schedule Full Time

Located Remotely? N

Position Type Non-Management

Position Summary

Greet guests and determine the number in their party. Seat guests by finding a clean, available table; pulling out chairs; placing clean/current menu in front of guest, etc. Guide guests through the dining rooms and provide any needed assistance. Move and arrange tables, chairs, and settings and organize seating for groups with special needs. Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting. Check menus to ensure they are current, clean, plentiful, and wrinkle‑free. Maintain cleanliness of work areas throughout the day, practicing clean‑as‑you‑go procedures. Monitor dining rooms for seating availability, service, safety, and well being of guests.

Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Preferred Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At more than 100 award‑winning properties worldwide, The Ritz‑Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz‑Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

In joining The Ritz‑Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.