Quality Coordinator

Marriott Hotels Resorts; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A global hospitality company is seeking a candidate for a role that involves transmitting documents, preparing written communications, and assisting guests. The ideal candidate will have strong communication abilities and a commitment to guest service, ensuring that all interactions are handled with professionalism and courtesy. The position is based in Dubai, UAE.

Qualifications

• Excellent communication skills and professional language usage.
• Ability to maintain confidentiality and protect company assets.
• Developing and maintaining positive working relationships.

Responsibilities

• Transmit information or documents using a computer.
• Prepare and review written documents for accuracy.
• Assist individuals with disabilities and acknowledge guests.

Job description

Description

POSITION SUMMARY

Transmit information or documents using a computer. Prepare and review written documents (e.g., daily logs, business letters, memoranda, reports) including proofreading and editing written information to ensure accuracy and completeness. Exchange information with other employees using electronic devices (e.g., pagers, two‑way radios, email). Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Operate standard office equipment other than computers.

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support the team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety and/or cost‑savings. Move, lift, carry, push, pull and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

At Marriott International we are dedicated to being an equal‑opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and our greatest strength lies in the rich blend of culture, talent and experiences of our associates. We are committed to non‑discrimination on any protected basis including disability, veteran status or other basis protected by applicable law.

Required Experience

IC