Quality Controller

Hellmann Worldwide Logistics; Dubai; On-site; AED 167,000 - 234,000; Full time

Job summary

Hellmann East Europe Group is recruiting for a Quality Controller - Healthcare to ensure proper QA/QC in our pharma logistics operations. The role focuses on implementing and maintaining QMS, SOPs, and cGMP-aligned processes while training staff and guiding safety practices.

You will oversee batch release, conduct internal inspections, and support continuous improvement in quality, health, and safety across departments, ensuring compliance and efficient operations.

Qualifications

• Bachelor’s degree in Pharmacy or Life Sciences.
• Quality Management or HSE qualification is a plus.
• Knowledge of pharmaceutical products and distribution processes.
• Minimum two years pharma logistics experience is advantageous.
• Familiarity with ISO 9001.

Responsibilities

• Release batches based on the Certificate of Analysis and sterilization records.
• Support in training and implementation of QMS, SOPs and customer specific SOPs.
• Perform internal inspections as scheduled and prepare inspection reports.
• Participate in complaint review and CAPA activities.
• Maintain logs, batch records and documentation per cGMP.
• Conduct risk assessments and audits to identify hazards and risks.
• Provide training and awareness programs on HSE policies and safe practices.
• Investigate incidents and support in preventive actions.

Skills

Quality management

HSE awareness

ISO 9001 knowledge

Education

Bachelor’s degree in Pharmacy or life sciences

Job description

About Us

Ready to rock the future with us? At Hellmann we put our people at the heart of everything we do, because for us, relationship matters. Joining us does not just mean becoming part of a global company. It is an invitation to shape the future of the logistics industry together with us. Our Hellmann culture is based on our four values: Caring, Entrepreneurial, Forward-Thinking and Reliable. These values resonate with yours? Then become part of our FAMILY that consists of around 10.000 employees in more than 200 locations worldwide.

About Us

Ready to rock the future with us? At Hellmann we put our people at the heart of everything we do, because for us, relationship matters. Joining us does not just mean becoming part of a global company. It is an invitation to shape the future of the logistics industry together with us. Our Hellmann culture is based on our four values: Caring, Entrepreneurial, Forward-Thinking and Reliable. These values resonate with yours? Then become part of our FAMILY that consists of around 10.000 employees in more than 200 locations worldwide.

For the better. Together.

The Quality Controller - Healthcare is responsible to ensure proper implementation and maintenance of quality management system particularly in warehouse; carrying training, closely monitoring performance of warehouse team; performing self-inspections on facility & product handling as well as conducting QA control and completing batch records for values added service activity.

The Quality Controller is responsible for overseeing & ensuring compliance with quality, health & safety policies, procedures & regulations within the organization in coordination with management. The position is responsible for developing, implementing & maintaining quality, health and safety programs as well as providing guidance, training & support to employees & contractors to ensure a safe & healthy work environment. The QC works closely with various departments to identify & mitigate potential risks, promote best practices & ensure continuous improvement in quality, health & safety performance.

About The Job

• To release batch based on the Certificate of Analysis and sterilization records provided by the manufacturer and maintain batch records as per cGMP
• Actively involved in Value added service Operations.
• Support in conducting training and implementation of QMS, SOPs and customer specific SOPS according to international and local good manufacturing and distribution practice as well as customer requirements.
• Perform internal inspection as delegated by quality and compliance manager as per the annual inspection schedule, prepare inspection report and follow up on observation closure.
• Participate in complaint review on case-by-case basis, providing support to customer service & warehouse team in compliant form filling & investigation; performing root cause analysis, supporting in corrective action & preventive action (CAPA) report preparation & following up until case closure.
• Maintenance of logs, batch records & all applicable documentation in accordance with Cgmp specifications & internal standard operating procedures.
• Conducting risk assessments & audits to identify potential hazards & risks in the workplace & recommending appropriate preventive & corrective measures.
• Providing training & awareness programs to employees & contractors on HSE policies, procedures & safe work practices.
• Investigating incidents, accidents & near misses & providing reports and recommendations for preventive measure.
• Participating in emergency response drills & exercises & providing support during actual emergencies or incidents.
• Maintaining accurate records & documentation related to HSE activities, including incident reports, inspection reports & training records.
• Contribute to a continuous improvement agenda for quality department & support other departments in implementations of CIP & update of respective procedures.

About You

• Bachelor's degree in Pharmacy, Chemistry, Microbiology, Biotechnology, or a related Life Science field.
• A qualification in Quality Management or HSE is an added advantage.
• Knowledge of pharmaceutical products and distribution processes.
• Experience: Minimum two years work experience in pharma logistics industry is of advantage.
• Knowledge of ISO9001.

Inclusion and social diversity are firmly anchored values in our corporate culture. Regardless of gender, age, any disabilities, religion, ethnic origin or sexual identity: We are looking forward to meeting you!