Quality Control Officer

GMG; Dubai; On-site; AED 167,000 - 257,000; Full time

Job summary

GMG is seeking a skilled Quality Control Officer to join its Private Label team in Dubai. The role focuses on creating product specifications, evaluating samples, and coordinating with factories and labs to ensure adherence to quality and compliance standards.

The ideal candidate will have a graduate degree in Textile Technology or related field, hands-on QA experience across apparel and non-apparel, and strong knowledge of AQL and regional standards.

Qualifications

• Minimum of 6 years of experience in quality control or assurance roles.
• Preferably with sportswear, athleisure, or retail brands.
• Hands-on experience with vendor quality evaluation, sample review and product inspections.

Responsibilities

• Develop and maintain product specifications, technical packs and measurement charts.
• Evaluate submitted samples for alignment with specifications and tolerances.
• Coordinate with factories and third-party labs for testing and report validation.
• Set up and maintain Quality SOPs for internal and external stakeholders.
• Work with Design, Product Development and Sourcing to ensure quality inputs from development to production.

Skills

Attention to detail

Analytical thinking

Time management

Cross-functional collaboration

Independent work

Education

Textile technology degree

ISO/AQL training

Tools

Microsoft Excel

Job description

GMG is a global well-being company retailing distributing and manufacturing a portfolio of leading international and home-grown brands across sport everyday goods health and beauty properties and logistics sectors. Under the ownership and management of the Baker family for over 45 years GMG is a valued partner of choice for the worlds most successful and respected brands in the well-being sector. Working across the Middle East North Africa and Asia GMG has introduced more than 120 brands across 12 countries. These include notable home-grown brands such as Sun & Sand Sports Dropkick Supercare Pharmacy Farm Fresh Klassic and international brands like Nike Columbia Converse Timberland Vans Mama Sitas and McCain.

GMG is looking for a skilled Quality Control Officer to join our Private Label team. The Quality Control Officer plays a critical role in ensuring that all productsapparel and non-apparelmeet defined quality and compliance standards. This role is responsible for creating detailed product specifications evaluating samples performing random quality checks and coordinating with factories third-party labs and internal stakeholders. The officer supports quality operations across the full product development lifecycle contributing to GMGs commitment to excellence.

Key Responsibilities

Product Quality & Specification Management

• Develop and maintain product specifications technical packs and measurement charts.
• Evaluate submitted samples to ensure alignment with approved specifications construction quality and performance benchmarks.
• Conduct random quality checks at warehouses and stores to assess product consistency and market readiness.
• Validate product dimensions fit construction and overall compliance with tolerances.

Compliance & Testing Coordination

• Review and verify factory compliance documents and certifications (e.g. SASO GSO ISO).
• Coordinate with factories and third-party labs for testing procedures sample submissions and report validation.
• Assist in setting up and maintaining Quality SOPs for both internal and external stakeholders.

Cross-functional Collaboration & QA Support

• Work closely with Design Product Development and Sourcing teams to ensure accurate quality inputs from early development to final production.
• Contribute to continuous improvement by identifying recurring quality issues and proposing corrective actions.
• Ensure vendor quality performance is monitored and communicated with relevant teams.

Skills & Qualifications

Education:

• Graduate degree or diploma in Textile Technology Apparel Production Fashion Technology or a related technical field.
• Certified training in AQL ISO or similar quality/compliance standards is a plus.

Experience:

• Minimum of 6 years of experience in quality control or assurance roles.
• Preferably with recent experience in sportswear athleisure or retail brands.
• Hands-on experience with vendor quality evaluation sample review and product inspections.

Technical Skills

• Strong understanding of AQL norms global and region-specific quality/compliance requirements (e.g. SASO).
• Proficiency in Microsoft Excel for documentation measurement tracking and quality reporting.
• Ability to create and manage technical packages with specifications and tolerance limits.
• Familiarity with trims fabrics yarns and their behavior across categories.
• Knowledge of garment construction fit patterns and measurement techniques.
• Exposure to quality processes for non-apparel categories (e.g. sports accessories) is preferred.

Key Competencies

• Strong attention to detail and analytical ability to identify deviations.
• Proactive mindset and ability to follow structured QA protocols.
• Efficient time management and organization of multiple inspection and documentation tasks.
• Collaborative approach to working with cross-functional teams and vendors.
• Ability to work independently and contribute to process optimization and compliance adherence.