Quality and Compliance Officer

De Montfort University Dubai; Dubai; Sur place; AED 190 000 - 290 000; Plein temps

Résumé du poste

De Montfort University Dubai is seeking a highly organised and detail-oriented Quality and Compliance Officer to support quality assurance, regulatory compliance, accreditation, and institutional effectiveness activities.

The successful candidate will play a key role in ensuring compliance with CAA, KHDA, and DMU Leicester requirements while supporting quality enhancement in an international university environment.

Qualifications

• Bachelor's degree in Higher Education, Business Administration, Quality Management, Education, Management, or related discipline.
• Relevant experience in higher education administration, quality assurance, regulatory compliance, accreditation, or institutional effectiveness.
• Experience supporting audits, accreditation exercises, quality reviews, or compliance activities.
• Experience preparing reports, coordinating projects, and managing institutional documentation.
• Demonstrated ability to work with complex datasets, analyse information, and prepare accurate management reports.
• Advanced proficiency in Microsoft Excel, including data analysis and reporting, alongside strong Word and PowerPoint skills.
• Understanding of quality assurance principles, accreditation processes, and regulatory compliance in higher education.
• Excellent organisational, analytical, problem-solving, and communication skills.
• Ability to manage multiple priorities and meet strict deadlines.
• Willingness to obtain UAE MOFA attestation and MOHESR qualification equivalency/recognition where applicable.

Responsabilités

• Support the implementation of the University's Quality Assurance Framework and monitor regulatory compliance.
• Assist with institutional licensure, programme accreditation, re-accreditation, and regulatory submissions to CAA, KHDA, and others.
• Coordinate preparation of self-evaluation reports, accreditation applications, annual monitoring reports, and compliance reports.
• Maintain policies and procedures, support policy reviews, and coordinate quality-related committees and action plans.
• Collect, analyse, and validate institutional data; prepare KPI dashboards and regulatory submissions; identify trends.
• Organise and support internal and external audits, accreditation visits, inspections, and reviews.
• Collaborate with academic and professional services teams, guiding quality assurance and compliance activities.
• Contribute to initiatives that strengthen institutional effectiveness and overall quality.

Connaissances

Data analysis

Attention to detail

Project coordination

Communication

Analytical reporting

Formation

Bachelor's degree in a related discipline

Outils

Microsoft Excel

Word

PowerPoint

Description du poste

De Montfort University Dubai is seeking a highly organised and detail-oriented Quality and Compliance Officer to support the University's quality assurance, regulatory compliance, accreditation, and institutional effectiveness activities.

The successful candidate will play a key role in ensuring compliance with the requirements of the Commission for Academic Accreditation (CAA), Knowledge and Human Development Authority (KHDA), and DMU Leicester, while supporting institutional quality enhancement and continuous improvement.

This is an excellent opportunity for a professional with experience in higher education quality assurance, accreditation, or regulatory compliance to contribute to maintaining and enhancing academic standards within a dynamic international university environment.

Key Responsibilities

• Quality Assurance and Compliance: Support the implementation of the University's Quality Assurance Framework, monitor compliance with regulatory requirements, and coordinate quality reviews, audits, and improvement initiatives.
• Accreditation and Regulatory Affairs: Assist with institutional licensure, programme accreditation, re-accreditation, and regulatory submissions to CAA, KHDA, and other relevant authorities.
• Regulatory Documentation: Coordinate the preparation of self-evaluation reports, accreditation applications, annual monitoring reports, compliance reports, and supporting evidence.
• Policy and Governance: Maintain institutional policies and procedures, support policy reviews, and coordinate quality-related committees, meetings, and action plans.
• Data Analysis and Reporting: Collect, analyse, and validate institutional data, prepare KPI dashboards, performance reports, and regulatory submissions, and identify trends and areas for improvement.
• Audit Coordination: Organise and support internal and external audits, accreditation visits, inspections, and regulatory reviews.
• Stakeholder Engagement: Collaborate with academic and professional services teams, providing guidance on quality assurance processes, accreditation requirements, and compliance activities.
• Continuous Improvement: Contribute to initiatives that strengthen institutional effectiveness, regulatory compliance, and the overall quality of academic and administrative operations.

Essential Qualifications and Experience

• A Bachelor's degree in Higher Education, Business Administration, Quality Management, Education, Management, or a related discipline.
• Relevant experience in higher education administration, quality assurance, regulatory compliance, accreditation, or institutional effectiveness.
• Experience supporting audits, accreditation exercises, quality reviews, or compliance activities.
• Experience preparing reports, coordinating projects, and managing institutional documentation.
• Demonstrated ability to work with complex datasets, analyse information, and prepare accurate management reports.
• Advanced proficiency in Microsoft Excel, including data analysis and reporting, alongside strong skills in Word and PowerPoint.
• Sound understanding of quality assurance principles, accreditation processes, and regulatory compliance within higher education.
• Excellent organisational, analytical, problem-solving, and communication skills.
• Strong attention to detail, with the ability to manage multiple priorities and meet strict deadlines.
• Ability to work collaboratively with internal and external stakeholders while handling confidential information professionally.
• Candidates must hold, or be willing to obtain, UAE Ministry of Foreign Affairs (MOFA) attestation and UAE Ministry of Higher Education and Scientific Research (MOHESR) qualification equivalency/recognition for their academic certificates, where applicable.

Desirable Qualifications and Experience

• A postgraduate qualification in Higher Education, Quality Assurance, Management, or a related discipline.
• Experience working within the UAE higher education regulatory environment, particularly with CAA and KHDA requirements.
• Previous involvement in institutional licensure, academic programme accreditation, or international accreditation processes.
• Knowledge of CAA Standards, KHDA requirements, and relevant UAE higher education regulations.
• Experience using business intelligence tools, quality management systems, or institutional reporting platforms.
• Experience developing KPI dashboards, performance analytics, and institutional quality reports.
• Exposure to quality enhancement, risk management, and institutional effectiveness initiatives.

Why Join De Montfort University Dubai?

At De Montfort University Dubai, you will have the opportunity to contribute to a growing international academic community committed to maintaining high academic standards, regulatory compliance, and continuous institutional improvement.

You will work closely with academic leadership and professional services teams, supporting key quality assurance and accreditation initiatives that contribute to the University's strategic objectives and student experience.