Public Relations Officer

Chalhoub Group; Dubai; On-site; AED 210,000 - 280,000; Full time

Job summary

Chalhoub Group is seeking a Government Relations Associate to support licensing, permits, and regulatory approvals across the UAE. You will liaise with government authorities, municipalities, Civil Defence, and malls to ensure timely approvals and compliance.

The role requires office and field-based work with frequent travel across Abu Dhabi, Dubai and other Emirates, aligning with government authority operating times.

Qualifications

• Bachelor's degree in a related discipline is required.
• Fluency in Arabic and English, written and spoken, is essential.
• Experience in the private sector is preferred.

Responsibilities

• Support day-to-day government relations activities across UAE operations.
• Assist with licensing, permits, and authority approvals for stores and campaigns.
• Coordinate approvals, NOCs, and stakeholder documentation with government entities.
• Support the Legal team with contracts, notary requirements, and compliance records.
• Maintain accurate documentation and reporting for permits, approvals, and compliance.
• Travel across Abu Dhabi, Dubai, and other Emirates as required.

Skills

Arabic and English fluency

Excellent communication

Stakeholder management

Ownership and accountability

Integrity and discretion

Education

Bachelor's degree in Business Administration/Public Administration/Law/Government Relations/International Relations

Tools

Microsoft Excel

Microsoft Office

Job description

INSPIRE EXHILARATE DELIGHT At Chalhoub Group Government Relations plays a vital role in enabling our business to operate seamlessly across the UAE From supporting new store openings and promotional campaigns to managing trade licenses permits and regulatory approvals the team works behind the scenes to ensure our brands remain compliant and operational We are looking for a Government Relations Associate to join our Administration team This is an exciting opportunity for an Emirati professional who enjoys working in a fast-paced people-focused environment where every day is different You ll work closely with government authorities internal stakeholders and legal teams to facilitate approvals maintain compliance and support business continuity across more than 300 stores throughout the UAE

What You ll Be Doing As a Government Relations Associate you ll support the day-to-day government relations activities that enable Chalhoub Group s operations across retail commercial and corporate functions

Government Relations Licensing Support

trade license applications renewals amendments and related government formalities

• Coordinate lease registration requirements following leasing agreements
• Assist with obtaining authority approvals required for new store openings and business operations
• Monitor compliance requirements and follow up with relevant government entities

Permits Regulatory Approvals

Prepare and process permits for promotions sales campaigns seasonal activations and commercial initiatives

• Coordinate police permits mall permits maintenance approvals and operational clearances
• Support approvals for after-hours work fit-outs maintenance activities and other authority requirements
• Ensure all permits comply with government regulations and consumer protection requirements

Authority Stakeholder Coordination

Liaise with government authorities municipalities Civil Defence police departments malls and regulatory entities

• Process approvals through relevant government and mall platforms
• Coordinate No Objection Certificates NOCs and required supporting documentation
• Follow up on requests to ensure approvals are completed within required timelines
• Support operational matters requiring coordination with external authorities

Legal Administrative Support

• Support the Legal team with documentation contracts and notary requirements
• Prepare documentation for powers of attorney trade licenses and legal submissions
• Maintain accurate records and documentation related to permits approvals and compliance
• Assist with administrative reporting trackers and operational documentation

Who You ll Work With

Internal Stakeholders Government Relations Team Group Legal Leasing Team Brand Teams Store Operations Mall Operations Administration amp Business Support Functions External Stakeholders Government Authorities Police Departments Municipalities Civil Defence Consumer Protection Authorities Mall Management Notary Offices Trustees and Government Platforms

What You ll Need to Succeed

UAE National Family Book Bachelor s degree in Business Administration Public Administration Law Government Relations International Relations or a related discipline Previous experience in the private sector is preferred

Skills & Attributes

Fluency in Arabic and English both written and spoken Excellent communication and stakeholder management skills Strong sense of ownership accountability and professionalism High level of integrity and discretion when handling sensitive information Strong organizational skills with exceptional attention to detail Ability to prioritize multiple urgent requests in a fast-paced environment Confidence representing Chalhoub Group with government authorities and external stakeholders A proactive mindset with strong follow-up and problem-solving abilities Flexibility to adapt to changing priorities and operational requirements

Technical Skills

Proficiency in Microsoft Excel and Microsoft Office Ability to maintain reports trackers and documentation accurately Comfortable learning and using government portals and online approval platforms

Working Style

This is a fully office and field-based role requiring regular travel and physical visits to government entities and external stakeholders The successful candidate should be comfortable with Frequent travel across Abu Dhabi Dubai and other Emirates based on business requirements Early working hours aligned with government authority operating times Managing urgent time-sensitive requests with professionalism and accuracy Working closely with both internal teams and external authorities throughout the day

Why Join Chalhoub Group

Government Relations is one of the most business-critical functions within Chalhoub Group Every permit approval trade license and authority interaction contributes to keeping our stores operating supporting new business opportunities and ensuring compliance across the Group As a Government Relations Associate you will Gain unique exposure to government authorities and regulatory processes across the UAE Work alongside experienced Government Relations and Legal professionals Develop expertise in licensing compliance stakeholder management and operational governance Build relationships with key external stakeholders while supporting one of the region s leading luxury retailers Develop a strong foundation for a long-term career in Government Relations Corporate Affairs Administration or Legal Operations

What Success Looks Like

Confidently manage trade license permit and authority-related processes Build trusted relationships with government authorities and key internal stakeholders Deliver accurate documentation and timely follow-up on operational requests Demonstrate professionalism ownership and reliability when handling sensitive matters Support business continuity across Chalhoub Group s network of brands and stores Represent Chalhoub Group with integrity discretion and excellence in every interaction UAE National (Family Book). Bachelor's degree in Business Administration, Public Administration, Law, Government Relations, International Relations, or a related discipline. Previous experience in the private sector is preferred. Skills & Attributes Fluency in Arabic and English, both written and spoken. Excellent communication and stakeholder management skills. Strong sense of ownership, accountability, and professionalism. High level of integrity and discretion when handling sensitive information. Strong organizational skills with exceptional attention to detail. Ability to prioritize multiple urgent requests in a fast-paced environment. Confidence representing Chalhoub Group with government authorities and external stakeholders. A proactive mindset with strong follow-up and problem-solving abilities. Flexibility to adapt to changing priorities and operational requirements. Technical Skills Proficiency in Microsoft Excel and Microsoft Office. Ability to maintain reports, trackers, and documentation accurately. Comfortable learning and using government portals and online approval platforms. Working Style This is a fully office and field-based role requiring regular travel and physical visits to government entities and external stakeholders. The successful candidate should be comfortable with: Frequent travel across Abu Dhabi, Dubai, and other Emirates based on business requirements. Early working hours aligned with government authority operating times. Managing urgent, time-sensitive requests with professionalism and accuracy. Working closely with both internal teams and external authorities throughout the day.