Provider Network Lead — Strategy, Growth & Performance

MedNet UAE (MN-UAE) BU; Dubai; On-site; AED 240,000 - 360,000; Full time

Job summary

MedNet UAE (MN-UAE) BU is seeking a Team Leader for the Network team to guide provider network development, ensure high-quality managed care services, and drive performance improvements across markets. You will oversee credentialing, contracting, and stakeholder collaboration while maintaining strict compliance with standards.

The role requires leadership, strategic thinking, and the ability to manage multiple priorities in a fast-paced environment, with a focus on GCC-region provider network

Qualifications

• Diploma or Bachelor’s degree in Hospital Administration, Healthcare Management, Pharmaceutical Sciences, or a related discipline.
• Minimum 4 years' experience within the TPA, health insurance, or managed care industry.
• At least 2 years' experience managing or developing healthcare provider networks, preferably within the GCC region.
• Strong understanding of healthcare provider contracting, credentialing, network management, and healthcare market dynamics.

Responsibilities

• Support the Network Manager in overseeing the development, maintenance, evaluation, and expansion of MedNet's healthcare provider network.
• Manage provider credentialing and re-credentialing activities, ensuring compliance with company standards and quality requirements.
• Conduct provider profiling, performance analysis, and market assessments to identify preferred healthcare providers and network enhancement opportunities.
• Lead negotiations, contracting, and re-contracting activities with healthcare providers while ensuring cost efficiency and service excellence.
• Maintain strong relationships with providers, insurance partners, and key stakeholders to support effective collaboration and business growth.
• Monitor provider performance against established benchmarks and service standards.
• Conduct network reviews, audits, and monitoring initiatives to identify service improvement opportunities and mitigate fraud and abuse risks.
• Develop recommendations and reports to support informed decision-making and continuous enhancement of network performance.
• Support quality assurance initiatives and ensure adherence to internal policies and operational procedures.
• Serve as the primary escalation point for provider-related concerns and facilitate resolution of network issues across internal departments and external partners.
• Conduct regular provider visits to strengthen partnerships and ensure alignment with MedNet policies and service expectations.
• Deliver provider orientation programs, training sessions, and workshops to ensure awareness of MedNet products, procedures, and managed care concepts.
• Support customer satisfaction initiatives by collaborating with clients, providers, and internal stakeholders to identify and implement service enhancements.
• Prepare and present network performance reports, tariff revision analyses, and operational updates for management review.
• Maintain accurate provider information and network data within internal systems.
• Develop monthly statistical and benchmarking reports to support strategic planning and performance management.
• Gather market intelligence and competitor insights to support network strategy and business development initiatives.
• Support the Network Manager in driving departmental objectives and team performance.
• Coach, mentor, and train team members to enhance capability, knowledge, and professional development.

Skills

Provider network management

Negotiation

Stakeholder management

Leadership

Communication

Education

Diploma or Bachelor's degree in Health/Healthcare

Related discipline in healthcare administration

Tools

Excel

PowerPoint

Job description

MedNet UAE (MN-UAE) BU is seeking a Team Leader for the Network team to guide provider network development, ensure high-quality managed care services, and drive performance improvements across markets. You will oversee credentialing, contracting, and stakeholder collaboration while maintaining strict compliance with standards.

The role requires leadership, strategic thinking, and the ability to manage multiple priorities in a fast-paced environment, with a focus on GCC-region provider network