Property Handover Concierge

STAR SERVICES LLC; Dubai; On-site; AED 60,000 - 80,000; Full time

Job summary

STAR SERVICES LLC, located in Dubai, seeks candidates to manage client relationships focused on property handover processes. The role encompasses contacting clients, handling inquiries, scheduling appointments, and ensuring smooth communication throughout the process.

Ideal applicants will possess strong customer service skills, experience in relevant fields, and a valid UAE residence visa. Fluency in English is mandatory, while additional language skills are considered beneficial.

Qualifications

• Excellent communication and customer service skills.
• Previous experience in customer service, client relations, hospitality, real estate, or similar field.
• Fluent in English; additional language skills are highly advantageous.
• Must hold a valid UAE residence visa (own sponsorship).

Responsibilities

• Contact clients and schedule property handover appointments.
• Guide clients throughout the property handover process.
• Handle customer inquiries and complaints in a professional manner.
• Coordinate property viewing and snagging appointments.
• Liaise with internal teams to follow up on defect rectification.
• Provide timely updates to clients and maintain accurate records.

Skills

Communication skills

Customer service

Client relations

Fluency in English

Job description

STAR SERVICES LLC, located in Dubai, seeks candidates to manage client relationships focused on property handover processes. The role encompasses contacting clients, handling inquiries, scheduling appointments, and ensuring smooth communication throughout the process.

Ideal applicants will possess strong customer service skills, experience in relevant fields, and a valid UAE residence visa. Fluency in English is mandatory, while additional language skills are considered beneficial.