The Regional Project Manager at Guerlain MEIA is responsible for overseeing the end-to-end project management of all new construction and renovation projects within the Middle East, Africa, and India (MEIA) region. This encompasses all channels, including direct-to-retail, wholesale, spa, and travel retail. This role involves strategic planning, performance analysis, and the implementation of best practices to enhance the brand image and achieve business goals. A high degree of self-determination and self-motivation is essential for this role, as it requires the ability to proactively identify opportunities for improvement, take initiative in implementing changes, and maintain a strong commitment to achieving excellence and increasing desirability at every touch point.
Project Management
- Oversee and lead team for all phases of boutique construction and renovation projects, from initial planning and design to final execution and handover, across all channels (direct-to-retail, wholesale, spa, and travel retail).
- Develop and manage project timelines, budgets, and resources, ensuring projects are completed on time and within budget.
- Coordinate with architects, contractors, vendors, and internal stakeholders to ensure project requirements are met.
- Proactively identify and mitigate project risks and challenges.
- Ensure all projects adhere to Guerlain's brand standards, quality guidelines, and regulatory requirements.
- Deliver and implement the brand's image across all points of sale, including permanent, semi-permanent, pop-ups, and temporary spaces, aligning with channel-specific requirements.
- Project manage and coordinate the fit-out for new store openings and ongoing refit/refurbishment projects.
- Elevate in-store experiences through timely support and follow-up of maintenance in partnership with the construction team.
Visual Merchandising
- Lead and manage the visual merchandising team, providing guidance, direction, and support to ensure effective execution of visual merchandising strategies across the MEIA region and all channels.
- Collaborate with the marketing and retail teams to develop and implement visual merchandising guidelines for new constructions and renovations, adapting strategies per channel.
- Ensure visual merchandising standards are consistently maintained.
- Oversee product launches and in-store animations, ensuring seamless execution and retail excellence that aligns with the brand experience across all channels.
Capex & Cost Controlling
- Develop and manage CAPEX budgets for all construction and renovation projects across all channels.
- Track project expenditures and ensure adherence to budget guidelines.
- Identify and implement cost-saving measures where possible.
- Provide regular reporting on CAPEX spending to senior management.
- Stringent review of all Purchase orders and spending whilst never sacrificing quality.
Collaboration & Communication
- Key contact to HQ teams in Paris and markets across MEIA.
- Work closely with cross-functional teams, including retail operations, marketing, finance, commercial and supply chain, to ensure projects align seamlessly with the business needs across all channels.
- Establish and maintain strong relationships with key stakeholders across the organization.
- Communicate project updates to all stakeholders efficiently.
- Build relationships and collaborate with global brand teams.
- Create briefs to enable clear communication with global brand teams and local suppliers.
- Liaise with the global brands team on the Middle East personalization plan.
Supplier & Retailer Relations
- Manage suppliers, ensuring high-quality production, meeting deadlines, and fulfilling brand expectations.
- Act as an expert in specifications, signing off technical plans, and ensuring quality assurance.
- Upskill retailers and agents in elevated execution and coach them to success.
- Liaise with retailers to get approvals and ensure the brand image is consistent.
Implementation & Analysis
- Conduct field visits to ensure the brand image is implemented perfectly, identify best practices, and analyze competitor activities.
- Manage all budgets and oversee the dashboards of the department.
Strategic Planning
- Contribute to the development and execution of retail strategies and business plans.
- Manage Retro Planning effectively, ensuring team communication and issues are identified early.
- Maintain a full calendar of previous, current, and future projects.
Qualifications
- Bachelor's degree in Design, Construction Management, Project Management, Business Administration, or a related field.
- Minimum of 7 years of experience in retail project management, including construction and renovation.
- Knowledge in SketchUp, and AutoCAD.
- Excellent communication and interpersonal skills.
- Knowledge of visual merchandising principles and practices.
- Familiarity with CAPEX budgeting and financial management.
- Ability to work independently and as part of a team.
- Strong organizational skills.
- Willingness to travel within the MEIA region.
- Languages: English is essential. Arabic and/or French is beneficial.