Project Assistant to Head of Operations

International Free Zone Authority | IFZA; Dubai; On-site; AED 40,000 - 60,000; Full time

Job summary

A dynamic business support organization in Dubai is looking for a Project Assistant to support the Head of Operations. This role involves planning key initiatives, managing communications, and improving processes. Ideal candidates will have a bachelor’s degree and 2-4 years of relevant experience, with strong organizational skills and proficiency in Microsoft Office. The role offers benefits including medical insurance and annual flight home.

Benefits

24 working days as annual leave

Annual flight home

Life insurance plan

Medical insurance plan

Access to exclusive discounts

Opportunities for development

Qualifications

• 2–4 years of experience in business support, project coordination, operations, or executive support.
• Ability to create clear and concise presentations and reports.
• Demonstrates maturity, discretion, and professional judgment.

Responsibilities

• Support planning and execution of key initiatives across the operations function.
• Manage the Head of Operations’ calendar and communication priorities.
• Identify inefficiencies and support development of streamlined ways of working.

Skills

Strong communication and writing skills

Proficiency in Microsoft Office

High attention to detail

Proactive and resourceful

Education

Bachelor’s degree in business, operations, management, or a related field

Tools

Asana

Trello

Microsoft Excel

Google Sheets

PowerPoint

Job description

As Project Assistant you support the Head of Operations as a strategic and execution partner. You’ll help plan and track key initiatives, build structured presentations and reports, map and improve processes, and ensure priorities move forward without constant direction. You will manage critical communication, calendars, and follow-ups, acting as an extension of leadership to bring clarity, organization, and efficiency. This role suits someone who thinks ahead, structures information well, and enjoys turning messy input into clean, actionable output.

Project & Operational Support

• Support planning and execution of key initiatives across the operations function
• Track project progress, milestones, risks, and follow-up
• Map, document, and improve core business processes
• Prepare structured updates, reports, and briefing materials for leadership

Executive Support

• Manage the Head of Operations’ calendar, communication priorities, and follow-ups
• Draft professional emails, internal communication, and action summaries
• Prepare presentation decks and reports for internal and external stakeholders
• Support with key administrative approvals and documentation as required

Information & Workflow Management

• Maintain organized documentation, SOPs, and project trackers
• Liaise across departments to ensure information flow and alignment
• Identify inefficiencies and support development of streamlined ways of working

Requirements

• Bachelor’s degree in business, operations, management, or a related field
• 2–4 years of experience in business support, project coordination, operations, or executive support
• Strong communication and writing skills, with ability to create clear and concise presentations and reports
• Proficiency in Microsoft Office / Google Workspace (especially Excel/Sheets & PowerPoint/Slides)
• Familiarity with project or workflow tools (Asana, Trello, Miro, Lucid chart or similar)
• High attention to detail, strong organization, and the ability to prioritize under time pressure
• Proactive, resourceful, and able to take initiative without constant direction
• Demonstrates maturity, discretion, and professional judgement

Benefits

• International team (over 60 nationalities)
• 24 working days as annual leave
• Annual flight home
• Life insurance plan
• Medical insurance plan (with the option to upgrade at your own cost)
• Access to exclusive Fazaa discounts (applicable in participating retail stores, food & beverage outlets, fitness clubs, cinemas, theme parks, clinics, and more)
• Opportunities to learn, develop and grow with the organization
• Being part of a motivated team and Moving-Forward-Company-Culture