Program Manager - IT Infrastructure and Cybersecurity

Intertec Systems; Dubai; On-site; AED 150,000 - 190,000; Full time

Job summary

Intertec Systems in Dubai seeks an experienced Program Manager to lead end-to-end IT Infrastructure, Cybersecurity, Datacenter, DR, and transformation programs. You will govern multiple parallel workstreams, manage vendor and customer governance, and ensure timely delivery within contractual commitments.

The role requires 15–18 years in IT Infra/Cybersecurity, at least 7 years in large program management, PMP and ITIL certifications, and strong UAE experience.

Qualifications

• 15–18 years total experience in IT Infrastructure / Cybersecurity / Transformation Programs.
• Minimum 7 years in Program / Large Project Management.
• Mandatory - PMP and ITIL Foundation / Intermediate; Desirable - PgMP

Responsibilities

• Lead end-to-end execution of complex infrastructure, cybersecurity, and transformation programs with multiple integrated tracks.
• Drive milestone-based delivery across contractual programs.
• Establish and maintain full governance cadence with customer and internal leadership.
• Own governance decks, meeting minutes, trackers, and executive status reporting.
• Ensure all deliverables are aligned to contractual commitments, timelines, and dependencies.

Skills

Program management

Governance

Stakeholder management

Leadership

Risk management

PMO

Education

PMP certification

ITIL Foundation/Intermediate

PgMP (desirable)

Tools

PMP

ITIL

Job description

Program Manager - IT Infrastructure and Cybersecurity

Delivery

Dubai

Permanent

Job Title: Program Manager - IT Infrastructure and Cybersecurity

Job Purpose: To lead and govern complex enterprise-scale Infrastructure, Cybersecurity, Datacenter, DR, and Transformation Programs involving multiple parallel workstreams, contractual milestones, multi-vendor dependencies, customer governance, and executive stakeholder engagement, ensuring timely delivery, compliance, financial control, and program risk management.

Qualification:

Experience:

• 15–18 years total experience in IT Infrastructure / Cybersecurity / Transformation Programs
• Minimum 7 years in Program / Large Project Management
• Proven experience managing enterprise or government transformation programs involving -
• Datacenter projects
• Disaster Recovery programs
• Cybersecurity deployments
• Infrastructure modernization
• Strong UAE Experience is highly desirable

Certification: Mandatory - PMP and ITIL Foundation / Intermediate ,Desirable - PgMP

Responsibilities:

Program Delivery & Governance

• Lead end-to-end execution of complex infrastructure, cybersecurity, and transformation programs with multiple integrated tracks.
• Drive milestone-based delivery across contractual programs.
• Establish and maintain full governance cadence with customer and internal leadership.
• Own governance decks, meeting minutes, trackers, and executive status reporting
• Ensure all deliverables are aligned to contractual commitments, timelines, and dependencies.

Multi-Track Program Control

• Maintain integrated master program tracker and delay register.
• Ensure proactive closure of dependencies across technical and business teams.

Stakeholder Management

• Independently manage customer stakeholders across business, infrastructure, Information Security, Applications, and OEM/vendor ecosystem.
• Engage executive stakeholders for escalations, decisions, and approvals.
• Maintain structured follow-up with vendors, OEMs, internal delivery teams, and customer leadership.
• Identify program risks, delays, blockers, and contractual exposure proactively.
• Maintain audit-ready documentation for legal, financial, and compliance reference.
• Ensure program execution protects revenue realization and milestone billing.
• Understand penalty-linked delivery environments and commercial implications of delays.
• Ensure all documentation is customer‑ready and audit compliant.
• Produce executive‑grade reports and dashboards.
• Ensure complete documentation and timely preservation of all contractual evidence related to penalty exposure, service exceptions, relief events, force majeure situations, customer dependencies, approval delays, and any circumstances impacting contractual obligations or milestone achievement.
• Drive structured customer alignment for CAB, implementation windows, approvals, and technical dependencies.

Leadership & Internal Governance

• Chair internal weekly reviews with technical managers.
• Drive accountability across technical teams.
• Escalate issues with clarity and impact analysis.

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