Program Manager, Graduate & Executive Degree Programs, Dubai - McDonough School of Business

Georgetown University; Dubai; Hybrid; AED 161,000 - 270,000; Full time

Job summary

A prestigious educational institution in Dubai seeks a Program Manager to assist in program management and improvement tasks. The ideal candidate will have a Bachelor's Degree and at least 2 years of experience in operations or program management. Responsibilities include program quality monitoring and working closely with academic directors to gather student feedback. This role offers a hybrid work mode and competitive salary range between $44,022 and $73,406.80.

Benefits

Medical, dental, vision insurance

Tuition assistance

Employee discounts

Qualifications

• 2 years of experience in operations / program management.
• Must reside in Dubai or be willing to relocate.
• Experience in higher education or customer-centric industry preferred.

Responsibilities

• Assist with program management tasks to help meet academic goals.
• Work with Academic Director(s) on student surveys for program improvement.
• Monitor program quality and implement better systems.

Skills

Operations / program management

Relationship building with students

Proficient in Microsoft Office Suite (Excel)

Familiarity with Google Suite

Ability to create enthusiasm around vision

Education

Bachelor's Degree

Job description

Georgetown University comprises two unique campuses in the nations capital. With the Hilltop Campus located in the heart of the historic Georgetown neighborhood and the Capitol Campus just minutes from the U.S. Capitol and U.S. Supreme Court Georgetown University offers rigorous academic programs a global perspective and unparalleled opportunities to engage with Washington D.C. Our community is a close-knit group of remarkable individuals driven by intellectual inquiry a commitment to social justice and a shared dedication to making a difference in the world.

Requirements and Qualifications

• Bachelor's Degree
• Professional with 2 years of experience in operations / program management or equivalent
• Ability to work well with mid to senior executives and faculty members as well as a deep commitment to establishing strong relationships with students enrolled in each of the Dubai-based degree programs
• Must be capable of working efficiently with Canvas Microsoft Office Suite especially MS Excel as well as the Google Suite of software
• Must have a fresh perspective creating enthusiasm around a shared vision for operational efficiency and customer service

Familiarity with the Middle East region

• Must physically reside in Dubai or be willing to relocate to Dubai at their own expense

Preferred Qualifications

• Experience in higher education or a customer-centric industry (e.g. hospitality retail)
• International experience is highly desirable
• Delivery of graduate & executive education and / or corporate training is a plus

Key Responsibilities

• Assist with program management tasks to help meet academic goals.
• Work with the Academic Director(s) to administer student surveys on program quality and gather feedback from students and faculty for program improvement.
• Assist in monitoring program quality identifying areas for improvement and helping implement better systems and processes.
• Support the exploration and implementation of new technology tools to improve program administration and student services.
• Help respond to student inquiries provide guidance on program schedules and assist with addressing any issues or concerns during the program.
• Assist faculty in distributing learning resources to students.

Work Interactions

The Program Manager reports to the Director of Student Servicesand will work closely with the Dubai team including the Academic / Program Director(s) and in Washington DC the Office of the Dean and Vice Deans Graduate & Executive Degree Programs Admissions and Finance as well as other central offices on Main Campus. This position will require regular communication and collaboration with mid-career to executive students seasoned faculty and diverse staff across the university and different time zones as well as external vendors and service providers. Strong organizational skills attention to detail and the ability to work well in a small but dynamic team are essential for success in this role.

Work Mode Designation

This positions work mode has been designated as Hybrid . Please note that work mode designations are regularly reviewed to meet the evolving needs of the University. Such review may necessitate a change to a positions mode of work designation. Complete details about Georgetown Universitys mode of work designations can be found on the Department of Human Resources website : Range :

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Submission Guidelines

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EEO Statement

GU is an Equal Opportunity Employer . All qualified applicants are encouraged to apply and will receive consideration for employment without regard to age citizenship color disability family responsibilities gender identity and expression genetic information marital status matriculation national origin race religion personal appearance political affiliation sex sexual orientation veteran status or any other characteristic protected by law .

Benefits

Georgetown University offers a comprehensive and competitive benefit package that includes medical dental vision disability and life insurance retirement savings tuition assistance work-life balance benefits employee discounts and an array of voluntary insurance options. You can learn more about benefits and eligibility on the Department of Human Resources website .

$44022.00 - $73406.80