Program Manager, 1P UFG, UTR- Packaging

Amazon; Dubai; On-site; AED 30,000 - 45,000; Full time

Job summary

A leading global e-commerce company in Dubai is seeking a Program Manager - Packaging to manage complex projects. You will be responsible for delivering scalable solutions, collaborating with various teams, and improving processes based on data. The ideal candidate has a Bachelor's degree and at least 3 years of project management experience. This role emphasizes stakeholder management and effective communication with senior leadership.

Qualifications

• 3 years of program or project management experience.
• 3 years of experience working cross-functionally with tech and non-tech teams.
• Experience in stakeholder management dealing with multiple stakeholders.

Responsibilities

• Manage new and existing programs successfully delivering difficult projects.
• Work directly with key internal stakeholders to deliver scalable solutions.
• Own program communication to accelerate progress and drive timely decisions.
• Engage other Amazon business units to share best practices.

Skills

Project management

Cross-functional collaboration

Data-driven process improvement

Stakeholder management

Advanced Excel (Pivot Tables, VLOOKUP)

SQL knowledge

Education

Bachelor's degree

Job description

Amazon MENA UFG team is looking for a Program Manager -Packaging with a strong delivery record and proven project management experience to own strategic tactical cross‑functional projects and programs. This role requires scoping and creating project plans, developing processes, coordinating and driving execution and communicating to senior management on status, risks and process/product changes. Cross‑team coordination, project management and executive presentation skills are essential.

Key Responsibilities

• Manage new and existing programs successfully delivering difficult projects and goals across multiple organizations
• Work directly with key internal stakeholders, customers, and partner teams to craft and deliver scalable solutions
• Partner with other program managers to secure resources, scope efforts, set project priorities and milestones, and drive delivery
• Own program communication, accelerating progress by driving crisp and timely decisions, clearing blockers (e.g., path to green), escalating as appropriate
• Influence design and development of strategic processes
• Work with program managers and business leaders to communicate and deliver critical business initiatives
• Develop, implement, and govern KPI reporting for a portfolio of programs providing visibility to the milestones and performance across all projects, using this data to drive/influence business decisions
• Engage other Amazon business units globally to share best practices and improve end‑to‑end outcomes for Amazon customers
• Manage post‑launch support plans (e.g., post‑mortem issue/ticket management), looking for opportunities to improve program quality and operational excellence

Qualifications

• Bachelors degree
• 3 years of program or project management experience
• 3 years of working cross functionally with tech and non‑tech teams experience
• 3 years of defining and implementing process improvement initiatives using data and metrics experience
• Knowledge of Excel (Pivot Tables VLookups) at an advanced level and SQL
• Experience defining program requirements and using data and metrics to determine improvements
• 3 years of driving end‑to‑end delivery and communicating results to senior leadership experience
• 3 years of driving process improvements experience
• Experience in stakeholder management dealing with multiple stakeholders at varied levels of the organization
• Experience building processes, project management and schedules

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