Program Coordinator (UAE)

Amideast; Abu Dhabi; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading educational organization in Abu Dhabi is seeking a Program Coordinator to oversee program activities across Exchange, Language, Training, and Testing initiatives. The ideal candidate will ensure quality delivery of programs, manage communications with stakeholders, and contribute to new program development. Candidates should have a Bachelor's degree and at least 2 years of relevant experience in education or training, with strong English and Arabic skills.

Qualifications

• Minimum 2 years of experience in education or training.
• Experience in designing and evaluating educational programs.
• Advanced proficiency in English and Arabic.

Responsibilities

• Plan and execute program implementation.
• Provide support to program beneficiaries.
• Coordinate training sessions with instructors.

Skills

Professional communication

MS Office proficiency

Detail-oriented

Business development experience

Ability to multi-task

Team collaboration

Education

Bachelor's degree in international development, education, or related field

Job description

Overview

The Program Coordinator is responsible for the direct administrative planning, executing, monitoring, and reporting on assigned program activities and tasks in support of the program’s portfolio of Exchange, English Language, Training, and Testing programs implemented by Amideast/UAE. The program coordinator contributes to proposal writing and to innovative creation of new programs. The Coordinator supports the overall quality of programs by ensuring timely and accurate delivery of activities, services, and reporting throughout the duration of the programs. Program activities in UAE are conducted both virtually and face-to-face requiring periodic travel within UAE. The Coordinator works as a liaison between Amideast and different stakeholders to ensure smooth execution of the program plan.

Responsibilities

Program Development and Implementation:

• Plans and executes program implementation plan
• Plan, schedule, and conduct interviews with participants for the program
• Work closely with the Program Manager to ensure smooth execution of all programs
• Provide program support and orientations for program beneficiaries and partner organizations as needed
• Provide all administrative and operational support to successfully conduct grant programs and activities
• Coordinate and contact different suppliers for the program implementation
• Execute fee for service courses with close coordination with Program Manager and Business Development team
• Contribute to budgeting for new proposals
• Contribute to proposals’ writing for new programs
• Proactively make suggestions to the Program Manager on potential improvements
• Plan, organize, and implement program events
• Review applications of participants for completeness and eligibility and facilitate application review to identify eligible participants
• Coordinate with the program trainers (schedule, materials, attendance, solving problems)
• Follow-up with instructors on hours administered for various grants and report findings

Fee For Service Training Execution And Implementation:

• Conduct interviews with trainers for the courses with HR and Program Manager for the first screening
• Coordinate with the trainers of potential B2B and B2C trainings (schedule, material, attendance, solving problems)
• Follow-up with instructors on hours administered for various trainings and report findings
• Provide the Career Counseling service as part of the Fee for Service Amideast Atlas Career counseling offering
• Contribute to achieving the numbers of the Fee for Service Amideast Atlas Career Counseling service

Fulbright Program:

• Coordinate the student outreach and recruitment cycle
• Process student’s application material and confirm compliance with overall requirements
• Coordinate the internal shortlisting of all applications received and prepare folders to monitor adherence to requirements
• Connect with students to request missing application information
• Support students in their questions and inquiries
• Prepare students for the interview panel and any other event with the U.S Embassy
• Coordinate university application submissions and track admission decisions
• Correspond with current and potential Fulbright students, Amideast/UAE field staff, and U.S. Embassy representatives
• Accurately maintain student files and database records
• Coordinate and assist with conducting virtual interviews with Program Officer and nominees
• Coordinate virtual pre-departure orientation meetings with incoming Fulbright students
• Process and reconcile student payments
• Process student testing requirements

Communication And Marketing:

• Liaison with external stakeholders to coordinate the implementation of the program where applicable
• Communicate regularly via email, WhatsApp, and telephone with finalists to provide updated information about program components, contents, and arrangements
• Conduct information sessions at the universities
• Coordinate and update stakeholders with the latest program updates
• Work with public and private academic institutions, donors, and organizations to distribute information about grants
• Manage the marketing plans and implementation for all programs and trainings

MEAL And Compliance:

• Focus on evaluation and continuous quality improvement
• Develop systems to track, monitor, and evaluate all grant-funded programs and activities
• Ensure compliance with the program's policies
• Conduct meetings with each team to monitor progress, budget adherence, and coordinate activities for the coming month
• Ensure all programs and activities are implemented within approved budgets with the finance team
• Ensure MEAL planning in each program plan and execution

Organization And Reporting:

• Create and maintain databases related to each program:
  • Update alumni and media databases and logs
  • Collect testimonials and capture alumni success stories
  • Maintain communication with alumni and organize alumni activities
• Contribute to the preparation of grants and related documents and create an electronic filing system for all documentation related to programs
• Maintain and update data for all programs
• Maintain accurate and up-to-date reports documenting program activities and highlighting successes and challenges
• Provide timely reports and updates on programs to the Country Director
• Contribute to the quarterly and final reports for each program

Other:

• Performs other related duties as assigned by supervisor
• Support other departments when needed
• Support Alumni activities in the country
• Support the EdAbroad programs in the country

Qualifications

Required

• A bachelor’s degree in international development, education, or a related field
• A minimum of 2 years of professional work experience in the fields of education and training
• Demonstrated experience in the design, development, implementation, and evaluation of academic readiness and workforce development programs
• Excellent professional communication skills (written and oral)
• Excellent command of MS Office, especially Word, Excel, and PowerPoint
• Ability to multi-task and to work both as a member of a team and on an independent basis
• Demonstrated business development experience, including writing technical proposals, preparing budgets, and designing results-oriented training solutions
• Ability to work under pressure
• Detail-oriented
• An advanced level of proficiency in both written and spoken English and Arabic

Preferred

• Demonstrated work experience in the United Arab Emirates and/or the GCC

Work Environment

The incumbent in this position will work in a professional office environment and will utilize the following equipment when working from the corporate office:

• Computer (laptop or desktop)
• Printer/Photocopier/Scanner/Fax
• Telephone
• Other (Specify if any)

The physical demands and work environment described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act.

This position description is an overview of the major functions and requirements of this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of the position; the Employee’s Manager may assign other duties as related or as otherwise deemed appropriate and necessary within the general scope, without the need for additional compensation.

Amideast is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Positions that involve interaction with children will be required to read, acknowledge, and comply with and attend special training in accordance with the Child Protection and Safeguarding policy. All Amideast representatives must comply with the Code of Conduct and all applicable organizational policies.