Product Quality & Analytics Analyst - Returns Experience

Amazon; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading e-commerce company in Dubai seeks a Product Quality Analyst (L3) to drive data-driven improvements in the customer return journey. Candidates will perform quality assurance testing, analyze returns data, and create reports to enhance the customer experience. Eligibility is limited to Emirati Nationals only. Top candidates should possess a Bachelor’s degree and strong analytical skills. This role promises an engaging and fast-paced work environment.

Qualifications

• Experience in quality assurance testing for products.
• Strong analytical skills for data-driven decisions.
• Ability to create and maintain dashboards and reports.

Responsibilities

• Execute test cases for returns experience features.
• Analyze returns data and create dashboards.
• Generate reports on returns experience metrics.

Skills

Quality assurance testing

Data analysis

Excel skills

Fluent English

Education

Bachelor’s degree

Job description

A leading e-commerce company in Dubai seeks a Product Quality Analyst (L3) to drive data-driven improvements in the customer return journey. Candidates will perform quality assurance testing, analyze returns data, and create reports to enhance the customer experience. Eligibility is limited to Emirati Nationals only. Top candidates should possess a Bachelor’s degree and strong analytical skills. This role promises an engaging and fast-paced work environment.