Overview
Since our launch in 2012, we’ve been on a mission: to make digital identification simple and secure for everyone, and everything. In that time, we’ve expanded constantly, joined by over 150 incredible people, all with the same vision. We’ve grown in other ways too – we raised $35m in our Series A funding round, and launched our game‑changing authentication platform. Our technology is now being used by hundreds and thousands of users worldwide, including some of the world’s leading financial institutions. And this is just the beginning. Over the next year, Callsign will double in size as we continue our mission to make every web, mobile and physical interaction seamless and secure.
Responsibilities
- Product focus person with security experience across technical and business products.
- Create, build, and manage internal and external relationships with customers, suppliers, and internal Technology teams.
- Manage the primary relationship between Products and Security teams.
- Shape common components features (features that are the foundation of all products and are consumed by products).
- Provide dedicated internal and external customer support, acting as the conduit into Products for any security and common component support requirements related to Product feature developments.
- Drive the creation of collateral, training, reporting, remediation plans, etc., to support security teams and management.
- Drive efficiencies and innovations for delivery and understand key tech and initiatives flowing down from the Group.
- Ensure processes, quality, and scheduling are met, while providing industry knowledge and support to team members.
- Take responsibility for product‑led engineering: work closely with VP of Product and define a product vision and own an internal and externally facing Roadmap to achieve landmark objectives.
- Lead the planning of product release plans and setting of expectations for delivery of new functionalities.
- Manage inbound customer feature requests on the backlog and roadmap; manage inbound customer defect fixes on the backlog.
- Provide vision and direction to the Agile Engineering team and stakeholders throughout delivery phases.
- Create requirements, working closely with business analysts, to ensure Definition‑Ready is met with understandable user stories and BDD Acceptance Criteria.
- Own product feature backlog and development for the Product, assessing value (strategy), developing use cases (design), prioritizing stories, epics, themes, and owning scope calls (backlog management).
- Engage with the wider Company to facilitate internal ideas and recommendations for product enhancements.
- Support research and market analysis to ensure our Product Strategy and Roadmap are aligned; follow competitors and industry changes.
Qualifications
- Desirable 3+ years of experience in the Identity or Fraud prevention space.
- Excellent project management skills with the ability to manage end‑to‑end projects involving multiple stakeholders.
- Excellent problem solver with the ability to think on your feet and come up with innovative ideas and solutions.
- Experience working in a high growth, fast‑paced tech environment.
- Ideally experienced in technical product security products.
- Working knowledge of Product Lifecycle Management.
- Engineering experience is a distinct advantage.
- Security experience is a distinct advantage.
- Support the planning of Product release plans and the practical implications of live Product support.
- Own common component and security Product development strategy and roadmap, including the assessment of value (strategy), development of use cases (design), prioritisation of stories, epics, themes, ownership of backlog management.
- Comfortable with reading and understanding new technologies and specifications but ensuring that leveraged they are delivered with business objectives and clear and understandable business reasoning.
- Outstanding communication, presentation and leadership skills.
- Excellent organizational and time management skills.
- Sound analytical and problem‑solving skills.
- Demonstrate integrity, positive attitude, proven work ethic, camaraderie to the team and a real passion for excellence.
- 3+ years of experience as a Product Manager; Optional 5+ years as a Product Manager with a 2:1 University Degree.
Benefits
- Private Premium Health Insurance
- Visa costs covered
- Relocation support provided
- Annual Airfare Allowance for the home country
- 3 months full‑pay maternity leaves & 2 weeks full‑pay paternity leaves
- 25 days of annual leave + Callsign Bank Holiday (not included in holiday allowance)
- Competitive Salary
- Gratuity as EOSB
Other
Successful candidates are subject to a background check for this role.