Product Manager | Retail | Digital

Al Futtaim Private Company (LLC); Dubai; On-site; AED 260,000 - 380,000; Full time

Job summary

Al-Futtaim Retail is seeking a Product Owner to own the Akeneo PIM implementation, shape data models, and optimize workflows for GCC and Asia markets.

You will bridge business needs with IT delivery, define requirements, coordinate with GTDP, engineering, content, and external partners, and ensure RBAC governance across platforms.

Qualifications

• 3+ years in product ownership within eCommerce or digital retail.
• Hands-on Akeneo PIM experience with data modeling and enrichment rules.
• Experience with headless/composable stacks (Kibo/Shopify) and CMS (HCL DX).
• Understanding of system integrations including SAP, APIs, and middleware.

Responsibilities

• Own the PIM backlog, roadmap, and enrichment workflows.
• Manage taxonomy, automation rules, and catalog health reporting.
• Coordinate SAP-Akeneo attribute mapping and product-family design.
• Evaluate new Akeneo capabilities and translate into workflow improvements.
• Support catalog flows from PIM to storefront and apps; coordinate cross-functional teams.

Skills

Analytical mindset

Translate business to technical specs

Stakeholder management

Data quality governance

Tools

Akeneo PIM

Kibo/Shopify

HCL DX CMS

SAP/APIs

Job description

About Al-Futtaim

Established in the 1930s, Al-Futtaim is one of the most diversified and progressive privately held regional businesses, headquartered in Dubai. Operating across more than 20 countries, the Group spans automotive, financial services, real estate, retail and health. With more than 40,000 employees, Al-Futtaim represents over 200 of the world's most recognised brands, including Toyota, Lexus, IKEA, ACE and Marks & Spencer. Driven by its purpose to enrich lives and elevate communities, Al-Futtaim focuses on digital innovation, AI, sustainable growth and strategic partnerships, creating long‑term value for customers, communities and partners while building a responsible legacy for future generations.

Overview Of The Role:

The Product Owner is responsible for the daily ownership, roadmap, and continuous optimization of the Akeneo PIM system, while supporting the eCommerce platform (Kibo Commerce/Shopify) and the Content Management System (HCL DX). This role acts as a crucial link between business needs and technical delivery, structuring product specifications and configurations to scale effectively across GCC and Asian markets. This role requires constant engagement in configuration, testing, QA, and enhancing the platform systems.

What You Will Do:

Akeneo PIM Ownership

• Own the PIM product backlog, roadmap, and prioritization for product data models, families, attributes, categories, and enrichment workflows.
• Manage the product taxonomy and automation rules, driving rule consolidation and system maintainability.
• Govern catalog health, completeness, enrichment status, live vs. delisted products, and define reporting/dashboard requirements.
• Manage SAP-Akeneo attribute mapping and product‑family design, coordinating with GTDP and integration partners.
• Evaluate and adopt new Akeneo capabilities (e.g., AI enrichment, DAM, classification) and translate them into workflow improvements.

eCommerce Platform Support

• Support the ecommerce platform product team on catalog, merchandising, and content publishing flows from PIM to the storefront and apps.
• Contribute to requirements, user stories, and UAT for platform features and integrations across headless web and app.
• Coordinate PIM‑Algolia data flow to maintain merchandising performance and personalization.

CMS Support

• Support content and configuration management through the CMS, ensuring consistent product and campaign content across brands and locales.
• Manage digital asset and multi‑language content workflows in coordination with the content team.

Cross‑Functional & Delivery

• Act as the point of coordination between Product, Ecommerce, Content, Marketing, GTDP/Engineering, Data, and external technology partners.
• Translate business requirements into technical specifications and guide IT integration partners.
• Define and maintain RBAC/role requirements for the platforms owned.

Required Skills To Be Successful:

• Strong analytical, data‑driven, and problem‑solving mindset.
• Ability to translate business needs into clear technical specifications and vice versa.
• Excellent stakeholder management across brands, IT, and external vendors.
• Detail‑oriented focus on data quality, taxonomy, and governance.

What Qualifies You For The Role:

• 3+ years in product ownership/product management within eCommerce or digital retail.
• Hands‑on experience with a PIM platform, preferably Akeneo, including data modeling, attributes, families, and automation rules.
• Proficiency with eCommerce platforms like Kibo, Shopify, or equivalent headless/composable stacks and a CMS like HCL DX.
• Solid understanding of product/solution architecture and system integrations including SAP, APIs, and middleware.

About Al-Futtaim Retail

At Al-Futtaim Retail, we are part of a 90‑year legacy built on ambition, progress and long‑term vision. As one of the region's leading retail operators, we partner with some of the world's most trusted brands - including IKEA, ACE, Marks & Spencer and the Inditex Group - bringing global excellence to customers across MENA and Southeast Asia.

We don't just operate stores; we shape retail experiences. From launching brands like Watsons and Kiabi to our regions for the first time, to investing in digital innovation, AI capabilities, the customer experience and loyalty platforms, we are constantly redefining the future of retail.

With over 100 nationalities spread across more than 10 countries, our strength lies in our diverse and collaborative community. Here, you're equipped to turn your ambition into action, building the career you want, while helping us move retail forwards.

Join us and be part of The Heart of Tomorrow.