Private Travel Manager - Arabic speaking

Ten Lifestyle Group; Dubai; On-site; AED 300,000 - 600,000; Full time

Benefits offered by this job

Hybrid/Remote work options

Commission / rewards structure

Volunteer time off

Job summary

Ten Lifestyle Group seeks a Private Travel Manager in Dubai to curate ultra-luxury journeys for high-net-worth members. You will design bespoke itineraries, nurture member relationships, and leverage exclusive access to properties, dining, and events worldwide.

You will collaborate with destination specialists, concierge teams, and partners to ensure flawless execution, staying ahead of luxury trends and expanding DMC partnerships.

Qualifications

• Fluency in Arabic and English for professional client engagement.
• Experience managing ultra-luxury travel arrangements for high-net-worth clients.
• Deep knowledge of the luxury travel market and exclusive networks.
• Strong interpersonal and client-care skills.
• Ability to handle last-minute changes with composure.

Responsibilities

• Curate Luxury Itineraries for high-net-worth individuals based on preferences.
• Build and maintain relationships with private members and family offices.
• Acquire clients through networking and promotion of luxury services.
• Create, attend, and host events to showcase offerings.
• Collaborate with product/content teams and concierge services to ensure seamless travel plans.
• Stay informed on luxury travel trends and expand DMC partnerships.
• Leverage DMC relationships to ensure premium on-ground service.

Skills

Bilingual Arabic/English fluency

Travel management experience

Luxury travel knowledge

People skills

Problem-solving

Organizational skills

24/7 client service

GDS experience

Adaptability to change

Tools

GDS software

Job description

Elevate Extraordinary Journeys: Join Us as a Private Travel Manager

Are you passionate about curating unparalleled travel experiences and building lasting relationships with high-net-worth individuals? Do you thrive in a world of luxury and exclusivity?

As part of the new team, you will ignite our members’ passion for travel with unrivalled experiences at the most incredible properties and locations, alongside our exclusive access to the best dining and most sought-after entertainment venues around the globe. Private Travel Managers will build deep relationships with their members, becoming experts in their preferences. This isn’t just about booking holidays—it’s about making personal recommendations for transformative experiences and crafting magical journeys that leave lifelong memories.

We’re looking for someone who embraces change with confidence—someone who transitions effortlessly in a dynamic environment without compromising service excellence. You’ll have the drive to help build and grow our Private Travel division to new heights, contributing your passion and ideas to its long-term success.

Key Responsibilities

• Curate Luxury Itineraries: Design bespoke travel plans for high-net-worth individuals, reflecting their unique preferences and requirements.
• Client Relationship Management: Build and maintain strong connections with key private members and family offices to ensure high levels of satisfaction.
• Client Acquisition and Networking: Attract new members by promoting luxury travel services, leveraging existing networks, and expanding the client base through regular networking.
• Event Development and Hosting: Create, attend, and host events to showcase offerings, engage with members, and enhance the visibility of the services provided.
• Experience Curation and Internal Collaboration: Collaborate with product and content teams to develop unique experiences, work with concierge services, destination specialists, and operations teams to ensure seamless execution of travel plans, and handle sensitive client information with the highest level of discretion and confidentiality.
• Industry Knowledge: Stay informed about the latest luxury travel trends to continuously enhance the quality of services offered.
• DMC Partnerships: Leverage and expand strong relationships with Destination Management Companies to ensure premium on-the-ground service and foster long-term collaborations in key destinations.

Qualifications

• Exceptional communication skills in both Arabic and English, with the ability to engage professionally with clients and stakeholders in both languages.
• Proven experience as a Travel Manager or Travel Consultant for high net worth or luxury clients, with a strong portfolio of ultra-luxury travel arrangements.
• Expertise in the global luxury travel market, with established connections and access to exclusive networks and services.
• Exceptional interpersonal skills, with the ability to engage with and understand the needs of discerning clientele.
• Strong problem‑solving skills, with the ability to handle last‑minute changes and challenges with grace and efficiency.
• Superior organizational skills and attention to detail, ensuring all travel plans are flawlessly executed.
• Availability to provide round‑the‑clock service to clients, as needed.
• Proficiency in using advanced travel management software, GDS and luxury travel tools.
• Demonstrate a strong ability to adapt to new challenges, tools, and methodologies in a fast‑paced and evolving environment. The ability to transition seamlessly through change without compromising service excellence and are energized by the opportunity to help shape and elevate the Private Travel division, actively contributing to its ongoing growth and success.

Hybrid/Home Office Guidelines

• Located in United Arab Emirates.
• Hybrid working arrangement required: at least 2x a week in the office if within commutable distance.
• A secure home office at your confirmed address, free from background noise or other distractions.
• Minimum internet speeds must be met; verification will occur during recruitment and again upon joining.

Rewards Designed Around You

• Competitive salary depending on experience, including rewarding commission structure.
• Access to a world of professional lifestyle and travel networks.
• Hybrid/Remote working. You can combine working from home and working from the office. If you don’t live near our Dubai office, we are open to fully remote working options too.
• Paid time away from work. Our employees enjoy a competitive paid time off package, including a paid day each year to volunteer time for a good cause that is important to them.
• Paid Sabbaticals. One (1) month paid Sabbatical after every 5 years of Service, without tapping into annual leave.
• Extra Rewards. Lucrative Ten Loyalty Rewards program which includes a bonus and gift to say thank you for being part of Ten.
• Remote Working Holidays. Possibilities to travel and work anywhere in the world.
• Employee Discounts. Access to lots of great travel and entertainment discounts as our clients’ members would.
• Be part of our global, dynamic, and inclusive team, with diversity at its core.
• Genuine career opportunities within a dynamic and international company.

We encourage diverse philosophies, cultures, and experiences. We appreciate diversity and are dedicated to creating an inclusive work environment for our employees. This idea unites the teams at TEN. All aspects of our relationship, including the decision to hire, promote, discipline, or terminate, will be based on merit, competence, performance and business needs.

Ten works with a small preferred supplier list of recruitment agencies only. Please note we are not accepting any further recruitment agencies at this time. Ten Group is not responsible for any fees related to unsolicited resumes.