Principal Quality Assurance Engineer - dnata

Emirates Airlines - Other locations; Dubai; On-site; AED 420,000 - 600,000; Full time

Job summary

Emirates Group IT is seeking a Principal Quality Assurance Engineer in Dubai to lead quality engineering across release trains, driving automation and risk-based testing for large‑scale Cloud ERP solutions supporting core financial and operational processes. You will mentor engineers, shape QA standards, and collaborate with cross‑functional teams to deliver reliable, secure software.

The role emphasizes leadership, automation, and continuous improvement within a dynamic aviation technology

Qualifications

• 8+ years of IT experience with a degree in CS/Engineering or related discipline.
• Proven ability to design scalable quality engineering solutions.
• Experience leading automation across testing layers and agile teams.

Responsibilities

• Lead quality engineering design and build for quality solutions across teams.
• Plan risk-based end-to-end testing across development stages.
• Develop and enforce quality standards across release trains.
• Collaborate with leadership to remove non-value work and drive efficiency.
• Champion automation, lean practices, and blameless post-mortems.
• Develop frameworks and tools to improve delivery quality and productivity.
• Coach engineers and guide teams in scaled agile practices.
• Provide reporting to demonstrate OKR progress at portfolio level.

Skills

Leadership

Coaching & mentoring

Automation

Risk-based testing

Quality engineering

Agile Release Train

Cross-functional collaboration

Root cause analysis

Education

Bachelor’s degree in CS/Engineering

Tools

CI/CD tooling

Testing frameworks

Cloud platforms

Job description

Job Purpose

At Emirates, we believe in connecting the world, to and through our global hub in Dubai and in constantly innovating to ensure our customers ‘Fly Better’. As one of the most recognised and admired brands globally, we’re driven by innovation and excellence.

Emirates Group IT thrives on the dynamic nature of technology. Being pioneers in aviation innovation, we are always at the forefront, pushing boundaries. We are seeking exceptional IT professionals to strengthen our position as industry leaders. Embark on a journey with the world’s largest international airline and become a vital part of our cutting-edge information and technology team as a Principal Quality Assurance Engineer.

As a Principal Quality Assurance Engineer – dnata, you will join the Quality Engineering team, where quality is fundamental to the reliability of our enterprise platforms. You will play a critical role in assuring the quality, stability, and integrity of large‑scale Cloud ERP solutions that support core financial and operational processes across the Emirates Group.

We employ a broad range of testing tools and methodologies, leveraging industry‑standard automation frameworks and programming languages such as Java, C#, and Python, alongside modern Cloud and DevSecOps tooling. Quality is embedded end‑to‑end through CI/CD pipelines, automation‑first strategies, and continuous improvement practices to ensure resilient, secure, and compliant Cloud ERP platforms.

In this role, you will:

• Lead quality engineering design and build for quality engineering solutions across teams within a release train. Carry out effective technical design reviews to ensure that the right architecture patterns are used to support modern quality engineering practices.
• Plan and lead a risk‑based approach for end-to-end testing across all stages of development within release trains, ensuring inclusion and alignment with the business.
• Create, evaluate and implement quality engineering standards and improvements. Ensure they are being consistently implemented within release trains.
• Collaborate with the leadership and team members to identify and eliminate non-value adding work, with the aim of driving efficiency and productivity across teams and release trains.
• Champion automation, lean software development, test driven development, agile practices, timely root cause analysis and blameless incident post‑mortems to drive continuous improvements.
• Develop/Identify framework, tools and practices to improve delivery quality of technology solutions and productivity of quality engineers.
• Foster a climate of continuous improvement amongst the team members based on scaled agile software development principles. Act as a trusted advisor for the quality engineers and guide the team to work autonomously in a multi‑disciplinary feature teams.
• Lead, coach and mentor quality engineers within a release train, providing leadership and continuous feedback whilst facilitating professional development across all areas of quality engineering.
• Ensure appropriate processes are in place to support reporting at portfolio and enterprise level to demonstrate OKR progress.

Qualification

To be considered for this role, you must meet the below requirements:

• Degree or Honours (12+3 or equivalent) with 8+ years of experience in Information Technology.
• Bachelor’s degree or equivalent in Computer Science, Computer Engineering, or a related discipline, or relevant professional experience.
• Proven experience designing and building scalable quality engineering solutions aligned to Agile Release Train objectives.
• Strong experience conducting technical design reviews and enforcing architecture standards that support modern quality engineering.
• Demonstrated ability to plan and execute risk‑based testing strategies across the full development lifecycle.
• Experience developing, implementing, and maintaining quality standards consistently across multiple agile teams.
• Strong collaboration skills with cross‑functional teams to embed quality engineering seamlessly into delivery processes.
• Proven track record of driving automation across all testing layers to minimise manual intervention and reduce human error.
• Experience leading root cause analysis and promoting blameless post‑mortems to drive continuous improvement.
• Strong leadership, coaching, and mentoring capability to develop quality engineers in both technical expertise and agile methodologies.

Leadership role: Yes

Salary & benefits

Join us in a management role and enjoy an attractive tax-free salary. On top of our generous travel benefits, including discounted flights and hotel stays around the world, this managerial role also has an excellent leave and healthcare package. That’s on top of transport benefits, life insurance and more. Find out what it’s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website www.emirates.com/careers