Presales Outreach Specialist for Lead Gen & Appointments

GEDU Global Education; Ajman Emirate; On-site; AED 15,000 - 20,000; Full time

Job summary

A leading education organization in Ajman is seeking a proactive Customer Relations Officer – Presales to engage with potential customers and generate leads. The ideal candidate has 3-4 years of experience in tele-calling or customer service, excellent verbal communication skills in English, and is self-motivated. Responsibilities include making outbound calls, qualifying leads, and scheduling appointments. Join this exciting opportunity to contribute to business growth!

Qualifications

• Minimum experience of 3-4 years in tele-calling, customer service, or pre-sales.
• Overseas education counselling experience preferred.
• Experience in document collection and creating university/college applications is an added advantage.

Responsibilities

• Make outbound calls to potential customers to introduce and explain products/services.
• Identify student needs and qualify leads for the sales team.
• Schedule appointments and ensure a seamless handover of qualified leads.
• Maintain accurate records of customer interactions in the CRM system.

Skills

Verbal communication in English

Persuasion

Negotiation

Relationship building

Ability to handle objections

Self-motivated

Target-driven

Education

Graduation

Tools

MS Office

CRM tools

Job description

A leading education organization in Ajman is seeking a proactive Customer Relations Officer – Presales to engage with potential customers and generate leads. The ideal candidate has 3-4 years of experience in tele-calling or customer service, excellent verbal communication skills in English, and is self-motivated. Responsibilities include making outbound calls, qualifying leads, and scheduling appointments. Join this exciting opportunity to contribute to business growth!