Presales Consultant

Tarjama; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading AI solutions provider in Dubai is seeking a Presales Consultant to bridge business needs with AI-driven solutions. In this role, you will support sales, design tailored solutions, and engage with clients to deliver product demonstrations. The ideal candidate holds a bachelor's degree and has at least 2 years of experience in a presales or technical sales role with a solid understanding of AI technologies. Proficiency in both English and Arabic is required.

Qualifications

• 2+ years of experience in a presales or technical sales role.
• Experience in building POCs and solution architecture.
• Excellent command of English and Arabic.

Responsibilities

• Support the Sales team with RFP/RFI responses.
• Design AI-driven solutions for client needs.
• Deliver product demonstrations and tailored solutions.

Skills

Strong understanding of AI technologies

Excellent communication skills

Analytical and problem-solving skills

Education

Bachelor's degree in computer science or related field

Tools

Salesforce

MS Office Project

Excel

Visio

PowerPoint

SharePoint

Microsoft Azure

AWS

GCP

Job description

Job Purpose

As our Presales Consultant, you will act as a trusted advisor to customers and prospects, bridging the gap between business needs and Arabic.AI solutions. This role will be responsible for understanding client requirements, designing AI-driven solutions, delivering tailored demonstrations, and supporting the sales cycle with deep technical and functional expertise. You will also collaborate closely with Account Executives, Product, and Delivery teams to ensure successful solution adoption, customer satisfaction, and revenue growth.

Main Responsibilities

Sales Support

• Support the Sales team in RFP/RFI responses, proposal preparation, and pricing strategies by providing technical expertise, product insights, and customized solutions tailored to client requirements.
• Articulate competitive differentiation, value proposition, and ROI of Arabic.AI offerings.
• Build and maintain strong relationships with key customers and stakeholders, serving as a trusted technical advisor throughout the sales cycle.

Solution Design & Demonstration

• Translate client needs into solution architectures using Arabic.AI products, including AI Agents, Apps, Tarjama& products, Screens, Content Lab, and Arabic.AI Academy.
• Build and deliver compelling product demonstrations, proof-of-concepts (POCs), and tailored solution proposals.

Client Engagement & Discovery

• Engage with clients to understand their business challenges, objectives, and technical environments.
• Conduct discovery workshops, requirement gathering, and solution scoping sessions.

Technical Documentation & Analysis

• Create and maintain technical documentation, including product datasheets, and other collateral.
• Collect data from the company’s departments to prepare technical documents and prepare the different parts of a tender including technical solution writing, project team, methodologies & Compliance matrix etc.
• Communicate solutions architecture to customers, third parties, and project teams.
• Proactively scope the technical solution required to address Client/RFP requirements, including compliance.

Market Insights & Trends

• Stay updated on industry trends and competitors' offerings, providing insights to the Commercial team.
• Collect and provide feedback to the product development team based on clients' interactions and market demands.
• Represent Arabic.AI at industry events, webinars, and client workshops.

Cross-Functional Collaboration

• Collaborate with cross-functional teams, including Product Management and Commercial teams, to ensure alignment on product messaging, positioning, and customer needs.
• Collaborate with the Bidding team to analyze and understand the requirements of customers as detailed in the tendering specifications (RFPs/RFIs/RFQs).
• Collaborate with Marketing to refine collateral (data sheets, presentations, case studies).

Qualifications

• A bachelor's degree in computer science, Business information systems, or any related field.
• At least 2 years of experience in a presales, solution consulting, or technical sales role in (AI, SaaS, Cloud, or Enterprise Solutions is preferred).
• Strong understanding of AI technologies, NLP, and enterprise SaaS/cloud solutions.
• Experience in building POCs, solution architecture, and integrating AI/LLM-based applications.
• Proven experience with CRM systems, preferably Salesforce.
• Quick learner who can adapt to new technologies and processes rapidly.
• Experience in customer-facing roles, including conducting product demonstrations, needs assessments, and presentations to potential clients.
• Strong consultative approach with the ability to understand complex technical concepts and translate them into customer-friendly language.
• Proven track record of working collaboratively in cross-functional teams.
• Excellent analytical and problem-solving skills.
• Demonstrated interest in AI and language technology products.
• Excellent communication and presentation skills, both written and verbal.
• Excellent level of proficiency with MS Office Project, Excel, Visio, PowerPoint, and SharePoint.
• Familiarity with Microsoft Azure, AWS, or GCP platforms is a plus.
• Excellent command of both spoken and written English and Arabic.