Portfolio & Performance Manager.RBU- Dubai Internet City - MG.Retail Banking Group

Stryker Corporation; United Arab Emirates; On-site; AED 120,000 - 160,000; Full time

Job summary

A leading medical technology company in the United Arab Emirates is seeking an experienced data analyst to manage KYC processes and support business analytics. The ideal candidate will have a Bachelor's/Master's degree and over 3 years of experience in data analysis, proficient in BI tools like Power BI and advanced Excel. Strong communication and stakeholder management skills are essential for success in this role.

Qualifications

• 3+ years of practical experience in Data Analysis with different BI tools.
• Proficient in Excel and CRM Skills.
• Strong expertise in process and report automation.

Responsibilities

• Manage and reduce expired KYC documents.
• Analyze complex data to identify trends and increase revenue.
• Conduct weekly team presentations and dashboard development.

Skills

Data Analysis

BI Tools

Communication Skills

Excel

CRM Skills

Presentation

Data Interpretation

Automation Expertise

Stakeholder Management

Analytical Skills

Education

Bachelor's Degree

Master's Degree

Degree in Data Science

Tools

Power BI

Job description

Job Description

• Manage and reduce expires KYC by taking ownership of the end to end processing, including direct communication with customers to ensure timely updates and complete resolution.
• Maintain detailed Sales MIS & KPA tracking for MG
• Support the business by analyzing & interrogating complex data to identify trends, steer business thinking, and help increase the revenue from hidden opportunities
• Responsible for Weekly team presentations and dashboard development for frontline management
• Business planning by generating focused sales propensity opportunities based on client data and analytical reports provided by segment
• Overall portfolio management, generation of detailed MIS and carrying out appropriate analytics to ensure ongoing guidance to the sales teams
• Seamless portfolio rationalization per RM and migration of clients between and within segments based on eligibility criteria
• Handhold new team joiners by providing proper business performance support and ensure they are on track in terms of systems and portfolio mapping
• Responsible for team's achievement of Financial and Non Financial targets set by management

Responsibilities

Sales Governance

• Action on ONR, DTR, regulatory documents and other expired documents within 30 days.
• Ensure that expired KYC/ID documents, CPRA are renewed within 30 days of expiry
• Zero tolerance on complaints received due to misleading information including mis-sell
• No overdue MERs

If unable to contact client, RM to ensure CRM is updated.

Area Manager

• Provide to Area manager updates on assigned projects and tasks
• Reporting deals tracking/ Sales performance per RM per week
• Analyzing RMs portfolio
• Assisted AM with RM related tasks and assigned segment follow up reports and tasks

Qualifications

• Bachelor's Degree/Master's Degree
• Relevant Degrees in Information System (IS), Management of Information System (MIS), Statistics, Data Science (DS).
• 3+ years of practical experience in Data Analysis and operating different BI tools
• Clear and effective verbal and written communication skills
• Proficient Excel capabilities, CRM Skills, Presentation & Data Analysis abilities
• Strong Analytical skills
• Excellent Stakeholder management attributes, displaying the aptitude and confidence to collaborate with team members and officials
• Strong expertise on Process and report automation.
• Experience on Power BI report interpretation & analysis