Pool and Beach Attendant

AccorHotel; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hotel company in Dubai is seeking a Pool and Beach Attendant to ensure cleanliness and safety of pool and beach areas. The role involves assisting guests to enhance their experience, adhering to safety standards, and promoting a high level of service. Candidates should possess strong customer service skills and be comfortable working outdoors. This full-time position offers growth opportunities in the luxury hospitality sector.

Qualifications

• Previous experience in a hospitality pool or beach-related role preferred.
• Ability to handle guest requests and complaints professionally.
• Knowledge of beach etiquette.

Responsibilities

• Maintain cleanliness and safety of pool and beach areas.
• Assist guests with lounge chairs and umbrellas.
• Report any incidents or hazards to management.

Skills

Customer service skills

Knowledge of pool safety rules

Ability to work outdoors

Physical stamina

Teamwork

Job description

Summary

As a Pool and Beach Attendant you will play a crucial role in maintaining cleanliness, safety and a high level of service in all guest areas. Your focus will be on preparing and maintaining these spaces ensuring the comfort and satisfaction of our guests and assisting with their requests to enhance their experience.

Responsibilities

• Promote teamwork between the Pool and Beach F&B team and the Recreation team to deliver seamless luxurious service to guests residents and members.
• Adhere to the hotel's grooming standards to ensure a professional and polished appearance.
• Ensure smooth daily operations of the Recreation-departments focusing on service maintenance safety and hygiene.
• Regularly check the pool and beach areas to ensure they are clean safe and ready for guest use.
• Attend daily Pool & Beach briefings to maintain clear and effective communication within the team.
• Ensure that only members hotel guests or legitimate entries are allowed access to the pool and beach areas.
• Assist guests and members with towels umbrellas sun loungers and any other requests to ensure a comfortable stay.
• Follow and adhere to all Standard Operating Procedures (SOPs) and the Emergency Action Plan.
• Immediately report any accidents incidents or hazards to management.
• Ensure all equipment and furniture are clean well-maintained and free of hazards. Address any maintenance needs as required.
• Adhere to all legal and statutory requirements including fire safety health regulations and licensing.
• Be fully familiar with emergency procedures and your responsibilities in the event of an emergency.
• Comply with all hotel policies including those outlined in the employee handbook and adhere to company disciplinary and grievance procedures.
• Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.

Qualifications

• Previous experience in a hospitality pool or beach-related role is preferred but not required.
• Excellent customer service skills with the ability to handle guest requests and complaints in a friendly and professional manner.
• Ability to work outdoors in various weather conditions including heat humidity and sun exposure.
• Knowledge of pool safety rules and beach etiquette.
• Ability to work independently and as part of a team.
• Strong physical stamina and the ability to lift and carry items such as lounge chairs towels and umbrellas.
• Basic first-aid knowledge or certification is a plus.

Physical Requirements

• Ability to stand walk and remain on your feet for extended periods.
• Ability to lift and carry heavy objects such as lounge chairs umbrellas and supplies.
• Ability to bend stoop and reach while setting up and maintaining the pool and beach area.

Why Join Us

We are dedicated to fostering your growth and success every step of the way. We understand the importance of providing you with the support training and leadership necessary to excel in your role. That's why we offer comprehensive training and development programs tailored to sharpen your skills and elevate your expertise in the luxury hospitality sector. Your journey with us is not just about achieving your goals but also about continuously refining your capabilities and making meaningful contributions to our shared success

Remote Work

No

Employment Type

Full-time