Pit Manager - Table Games Operations

Wynn Al Marjan Island; Ras Al Khaimah; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury resort in the UAE is seeking a Pit Manager to oversee the daily operations of table games on the Main Floor. The role includes supervising croupiers, managing guest interactions, and maintaining compliance with regulatory standards. The ideal candidate will have at least 2 years of experience in casino operations and strong leadership skills. The position offers an attractive salary and benefits package.

Benefits

Attractive salary

Paid leave policy

Healthcare package

Life insurance

Incentive programs

Qualifications

• Minimum of 2 years’ experience in table games or casino operations.
• Supervisory experience in a gaming environment is a plus.
• Strong understanding of table games procedures and regulatory compliance.

Responsibilities

• Oversee daily operations of assigned pit areas.
• Supervise croupiers and manage guest interactions.
• Ensure compliance with casino policies and regulations.

Skills

Leadership skills

Communication skills

Guest service skills

Knowledge of table games

Education

High school diploma

Bachelor's degree

Tools

MS Office

Casino operations systems

Job description

Job Description

About Wynn Al Marjan Island: On schedule to open in the United Arab Emirates in early 2027, Wynn Al Marjan Island has been created as an opulent and entertaining beachside destination for discerning guests to play and relax. Located less than 50 minutes from Dubai International Airport, this integrated resort offering 1,530 rooms and suites, 22 restaurants and lounges, a theatre, nightclub, and five-star spa is currently under construction on a picturesque island that gracefully curves into the Arabian Gulf.

About The Position

Wynn Al Marjan Island is currently seeking a Pit Manager to join the resort’s Tables Games Operations team. Oversee the daily operations of assigned pit areas on the Main Floor, ensuring table games are conducted with integrity, efficiency, and in compliance with regulatory standards. Supervise croupiers, manage guest interactions, and maintain a secure and welcoming gaming environment. Support the Assistant Casino Manager in achieving operational goals and delivering exceptional guest service in line with Wynn Al Marjan Island’s luxury standards.

Responsibilities

• Monitor team performance and provide coaching, feedback, and on-the-job training
• Conduct pre-shift briefings and communicate operational updates to the team
• Assist in scheduling rosters and breaks to ensure adequate coverage and efficiency
• Support the onboarding and training of new croupiers and Gaming Team Members
• Monitor grooming and conduct of team members to ensure alignment with company standards
• Manage the assigned pit area and ensure smooth operation of table games
• Ensure compliance with casino policies, procedures, and government regulations
• Respond to guest inquiries, disputes, and complaints promptly and professionally
• Escalate unresolved issues and suspicious activities to the Assistant Casino Manager-Table Games
• Coordinate with other departments to enhance guest experience and operational efficiency
• Ensure proper handling and security of playing cards, chips, and equipment
• Monitor table limits, game pace, and croupier rotations to optimize performance
• Maintain accurate records of game activity, incidents, and guest feedback
• Support the implementation of new games, promotions, and operational initiatives
• Assist in managing inventory of table game assets and supplies
• Report equipment malfunctions and ensure timely maintenance or replacement

About You

• High school diploma required; bachelor’s degree preferred
• Minimum of 2 years’ experience in table games or casino operations
• Supervisory experience in a gaming environment is an advantage
• Strong understanding of table games procedures and regulatory compliance
• Excellent leadership, communication, and guest service skills
• Team-oriented and adaptable in a fast-paced environment
• Proficient in MS Office and casino operations systems
• Flexible with work schedules, including weekends, holidays, and shifts based on business demand

Benefits

We offer an attractive salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer an excellent leave policy, a healthcare package and as well as life insurance, incentive programs, and other employee benefits. The result is a package that makes this role highly attractive to outstanding applicants seeking a career with Wynn Resorts, among the most renowned and celebrated brands in the global hospitality industry.