Pharmacy Operations Manager

GluCare Integrated Diabetic Center; United Arab Emirates; On-site; AED 120,000 - 200,000; Full time

Job summary

A healthcare organization in Al Barsha, Dubai, is seeking a proactive Pharmacy Operations Manager. Key responsibilities include overseeing pharmacy operations, managing procurement and supply chain logistics, ensuring compliance with regulations, and supporting financial oversight. Prior healthcare or pharmaceutical operations experience is preferred. This role presents an opportunity to enhance team performance and improve patient care delivery.

Qualifications

• Experience in healthcare or pharmaceutical operations is preferred.
• Strong understanding of procurement and supply chain management.
• Detail-oriented with excellent organizational skills.

Responsibilities

• Oversee day-to-day pharmacy operations for efficiency.
• Manage procurement of pharmaceutical items and inventory levels.
• Track financial performance and prepare periodic reports.
• Ensure compliance with regulatory standards.

Skills

Operational management

Financial oversight

Logistics management

Team leadership

Job description

Location: Al Barsha, Dubai

We are seeking a proactive and detail-oriented Pharmacy Operations Manager to oversee the end-to-end operations of GluCare’s in-house pharmacy. This role is operational and strategic—focusing on procurement, logistics, inventory optimization, supplier management, and team performance.

While a pharmacy background or DHA license is not mandatory, candidates with prior healthcare or pharmaceutical operations experience will be preferred.

The successful candidate will ensure the pharmacy operates efficiently, complies with all regulations, and supports GluCare’s clinical and patient‑care objectives.

Key Responsibilities

Operational Management

• Oversee the day‑to‑day operations of the pharmacy to ensure smooth and efficient functioning.
• Supervise and support the pharmacy team (pharmacists, assistants, delivery personnel) to ensure service excellence.
• Ensure compliance with DHA and internal operational standards.
• Develop and implement SOPs to streamline workflows, inventory control, and quality assurance.

Procurement & Supply Chain

• Manage procurement of all pharmaceutical and medical items—from sourcing to supplier negotiation to delivery.
• Monitor stock levels, forecast demand, and ensure timely replenishment to avoid shortages or overstocking.
• Maintain relationships with distributors, vendors, and suppliers to ensure competitive pricing and reliability.
• Oversee the logistics of medication delivery and inter‑branch supply between GluCare facilities.

Financial & Administrative Oversight

• Track pharmacy financial performance including sales, margins, and procurement costs.
• Prepare periodic reports on inventory, purchasing trends, and cost control measures.
• Collaborate with the Finance department for reconciliations, purchase orders, and vendor payments.
• Ensure compliance with internal auditing and reporting requirements.

Regulatory & Quality Compliance

• Support the DHA‑licensed Pharmacist‑in‑Charge with compliance, audits, and documentation.
• Maintain accurate and up‑to‑date records in accordance with regulatory standards.
• Ensure the pharmacy adheres to proper storage, handling, and dispensing protocols.

People Management

• Supervise, coach, and motivate the pharmacy operations team.
• Coordinate work schedules and manage performance appraisals.
• Ensure continuous training and professional development of pharmacy staff.

Coordination & Communication

• Work closely with the clinical and operations teams to align pharmacy processes with patient‑care delivery.
• Serve as the operational liaison between the pharmacy, management, and other departments.
• Ensure prompt resolution of operational or supply‑related issues impacting clinical services.