Personal Trainer|General Recreation (PFH)

Emaar Group; United Arab Emirates; On-site; AED 78,000 - 123,000; Full time

Job summary

Careers at UAE is seeking a Personal Trainer for General Recreation in a premium hotel environment in the United Arab Emirates. You will ensure exceptional guest experiences, maintain safety, and energize guests from welcome to farewell, representing the brand with a highly empowered service mindset.

The role requires a genuine service personality, at least two years in a similar 5-star setting, and supervisory experience where applicable.

Qualifications

• Minimum 2 years of similar experience in a 5-star hospitality industry.
• Minimum 2 years of supervisory experience for those required to manage teams.
• Strong command of spoken English; additional language is an asset.
• High school diploma required / College degree in Hotel Management or related field preferred.

Responsibilities

• Ensure all operational tasks are conducted in line with the service standards and procedures.
• Go the extra (s)mile where possible.
• Prevent complaints and ensure adequate service recovery where needed.
• Pro-actively communicate with fellow Ambassadors, always with the guests interests at heart.

Skills

Customer service

Emotional intelligence

Supervisory experience

English proficiency

Education

High school diploma

College degree in Hotel Management

Job description

Personal Trainer|General Recreation (PFH)

ABOUT THE FUNCTION

This function is to ensure exceptional Recreation Experiences for our guests in a highly empowered environment. Represent our brand, throughout the Guest journey, to deliver a flawless service experience. Ensure that each guest has a safe and an energized experience from welcome until farewell.

WHAT YOU WILL NEED TO SUCCEED

• Genuine service personality, with high EQ.
• Minimum 2 years of similar experience in a 5-star hospitality industry.
• Minimum 2 years of supervisory experience for those required to manage teams.
• A strong command of spoken English is required; additional language is an asset.
• Minimum of a high school diploma is required / College degree in Hotel Management or a related field is preferred.

• Ensure all operational tasks are conducted in line with the service standards and procedures.
• Go the extra (s)mile where possible.
• Prevent complaints and ensure adequate service recovery where needed.
• Pro-actively communicate with fellow Ambassadors, always with the guests interests at heart.

• Put Customer First
• Drive for Results
• Learning
• Resilience
• Adaptability