Patient Experience Lead - Patient-Centred Care & Quality

NMC; Abu Dhabi; On-site; AED 200,000 - 300,000; Full time

Job summary

A healthcare provider in the UAE is seeking a dedicated individual to enhance the patient journey across hospitals and clinics. The role focuses on improving patient satisfaction and promoting patient-centered care through various initiatives. Ideal candidates should have experience in patient care and strong collaboration skills with clinical teams. This role ensures compliance with UAE standards and monitors patient feedback.

Qualifications

• Experience in patient care and satisfaction initiatives.
• Good understanding of UAE regulatory standards.
• Strong collaboration skills with clinical and non-clinical teams.

Responsibilities

• Enhance the overall patient journey across hospitals and clinics.
• Design and execute initiatives improving patient satisfaction.
• Monitor patient feedback and drive culture change.

Job description

A healthcare provider in the UAE is seeking a dedicated individual to enhance the patient journey across hospitals and clinics. The role focuses on improving patient satisfaction and promoting patient-centered care through various initiatives. Ideal candidates should have experience in patient care and strong collaboration skills with clinical teams. This role ensures compliance with UAE standards and monitors patient feedback.