Patient Experience & Front Desk Specialist

GluCare Integrated Diabetic Center; United Arab Emirates; On-site; AED 120,000 - 200,000; Full time

Job summary

A healthcare facility in the United Arab Emirates is seeking a Patient Affairs Specialist to manage front-desk operations. In this role, you will greet and assist patients, coordinate appointments, and liaise between patients and medical teams. Ideal candidates have a strong background in customer service, particularly in healthcare or hospitality, and possess excellent communication and organizational skills. This position plays a critical role in providing seamless care to patients.

Qualifications

• Strong customer service background, preferably in healthcare or hospitality.
• Excellent communication and organizational skills.

Responsibilities

• Welcome, greet, and assist patients with a warm and professional approach.
• Coordinate patient appointments, ensuring optimal scheduling for doctors.
• Serve as the primary contact for patient inquiries and requests.
• Maintain front-desk efficiency by managing daily administrative tasks.
• Act as a liaison between patients, healthcare providers, and administrative teams.

Skills

Customer service background

Communication skills

Organizational skills

Job description

A healthcare facility in the United Arab Emirates is seeking a Patient Affairs Specialist to manage front-desk operations. In this role, you will greet and assist patients, coordinate appointments, and liaise between patients and medical teams. Ideal candidates have a strong background in customer service, particularly in healthcare or hospitality, and possess excellent communication and organizational skills. This position plays a critical role in providing seamless care to patients.