Patient Data Entry & Operations Coordinator

NMC; Dubai; On-site; AED 60,000 - 120,000; Full time

Job description

Responsibilities

• Registration of patients in the HIS and ensuring accuracy is maintained.
• Attending to the patients and guiding them with their enquiries.
• Maintaining good telephone and email etiquette.
• Coordinating with the supervisors regarding the patient flow management.
• Ensuring that the billing is done in the system accurately as per the guidelines and billing protocols.
• Ensuring that the waiting time is reduced and assisting in improving the same.
• Maintaining the correct remarks and updates for various company referrals and coordinating with the relevant team if there is any clarification.
• Being up-to-date with the new tie ups and the billing requirements.
• Assisting with related data entry tasks in the other departments.
• Assisting with any additional task assigned by the HOD as per the operational requirements.