Patient Access Representative (Arabic)

Abu Dhabi Health Services Company- SEHA - شركة أبوظبي للخدمات الصحية - صحة; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading healthcare provider in Abu Dhabi seeks a motivated individual to join their admissions team. The role involves providing quality service, processing patient admissions, and performing receptionist tasks. Candidates should hold a relevant diploma, have 0-2 years of experience, and be proficient in Arabic and English. This is an excellent opportunity to grow in a large healthcare facility.

Qualifications

• 0 - 2 years of experience required.
• Experience in a large healthcare facility is desirable.

Responsibilities

• Providing quality service to all hospital customers.
• Processing manual receipts for customers.
• Receiving patients who are transferred from clinics or emergency section.
• Placing all admission papers in the patient file.
• Opening new files for patients and making admissions.
• Filling inpatient claims.
• Performing receptionist tasks.
• Preparing bills for all inpatient patients.
• Following up with patients without health insurance.
• Working as a cashier in poly clinics and emergency unit.
• Participating in cross-functional teams.
• Coordinating with other departments for efficient admission.

Skills

Proficiency in Arabic language

Proficiency in English language

MS Office proficiency

Computer proficiency

Education

Diploma in relevant field

Bachelor's degree or equivalent in any relevant field

Job description

Job Description

• Providing quality service to all hospital customers
• Processing manual receipts for customers, when the billing system is not working
• Receiving patients who are transferred from clinics or emergency section
• Placing all admission papers in the patient file, and sending the file and the patient with the messenger to the seeking ward
• Opening new files for patients, and making admission for them after updating his/her information in the system
• Filling inpatient claims
• Performing receptionist tasks, as answering incoming telephone calls to the section
• Preparing bills for all inpatient patients
• Following up with patients who were admitted to the ward without health insurance
• Working as a cashier in the poly clinics, x-ray and emergency unit
• Participating in cross-functional teams and committees as appropriate
• Coordinating with other related departments within the organization to ensure efficient admission and registration of the patients

Qualifications

• Diploma in relevant field
• 0 - 2 years of experience
• Proficiency in Arabic Language
• Proficiency in English language
• MS Office and computer proficiency

Desired Qualifications

• Bachelor's degree or equivalent in any relevant field
• Experience in a large healthcare facility