Part-time IT Support Specialist

JobCenter; Dibba Al Fujairah; On-site; AED 33,000 - 67,000; Part time

Job summary

JobCenter in Dibba-El-Fujairah UAE is seeking a Part-time IT Support Specialist to join their team. You will be responsible for providing technical support and troubleshooting services to clients.

As an IT Support Specialist, you will handle remote and on-site support, install and configure systems, networks, printers, and peripherals, and perform regular maintenance to ensure optimal performance. The role requires a bachelor's degree in computer engineering or related field, at least 2 years'

Qualifications

• Bachelor's degree in Computer Engineering or related field.
• Minimum of 2 years of experience in IT support or related role.
• Strong knowledge of Windows and MacOS operating systems and Microsoft Office.
• Familiarity with networking concepts (TCP/IP, DNS, DHCP).
• Excellent problem-solving skills and ability to work under pressure.
• Strong communication and teamwork skills; able to explain technical issues to non-technical users.

Responsibilities

• Provide remote and on-site technical support for hardware, software, and network issues
• Diagnose and resolve technical issues in a timely manner
• Install and configure computer systems, networks, printers, and other peripherals
• Conduct regular maintenance and updates of systems to ensure optimal performance
• Document all technical procedures and resolutions for future reference
• Collaborate with other team members to develop solutions for complex technical problems
• Stay updated on the latest technologies and trends in the industry
• Provide excellent customer service by addressing client's concerns promptly and professionally

Skills

Troubleshooting

Communication

Teamwork

Independent work

Pressure handling

Education

Bachelor's degree in Computer Engineering or related field

Tools

Windows

MacOS

Microsoft Office

TCP/IP

DNS

DHCP

Job description

Computer Engineer vacancy in Dibba-El-Fujairah UAE

Part-time IT Support Specialist

A reputable IT company in Dibba-El-Fujairah is looking for a Part-time IT Support Specialist to join their team. As the IT Support Specialist, you will be responsible for providing technical support and troubleshooting services to clients.

Responsibilities

• Provide remote and on-site technical support for hardware, software, and network issues
• Diagnose and resolve technical issues in a timely manner
• Install and configure computer systems, networks, printers, and other peripherals
• Conduct regular maintenance and updates of systems to ensure optimal performance
• Document all technical procedures and resolutions for future reference
• Collaborate with other team members to develop solutions for complex technical problems
• Stay updated on the latest technologies and trends in the industry
• Provide excellent customer service by addressing client's concerns promptly and professionally

Requirements

• Bachelor's degree in Computer Engineering or related field preferred
• Minimum of 2 years of experience in IT support or related role
• Strong knowledge of operating systems (Windows, MacOS) and software applications (Microsoft Office)
• Familiarity with networking concepts (TCP/IP, DNS, DHCP)
• Excellent problem-solving skills and ability to work under pressure
• Strong communication skills with the ability to explain technical issues to non-technical individuals
• Ability to work independently as well as part of a team

This is a part-time position that requires flexibility in working hours. Candidates must have their own transportation. Pakistani or African nationalities preferred. No English proficiency required.