Part-Time Fashion Consultant, Lacoste

Chalhoub Group; Dubai; In loco; AED 67.000 - 100.000; Tempo pieno

Descrizione del lavoro

Chalhoub Group in Dubai is seeking a Fashion Consultant responsible for achieving individual and collective sales targets while delivering exceptional Guest Experience and supporting CRM CX initiatives in-store.

You will build client relationships through an omni-channel approach, provide product feedback, promote the MUSE loyalty program, and assist with in-store marketing events and campaigns while ensuring data capture and SOP adherence.

Competenze

• Strong English communication skills.

Mansioni

• Achieve individual and collective sales targets while delivering exceptional Guest Experience in-store.
• Collect data on customer behaviour and top sellers for business reviews.
• Drive client relationships within an omni-channel approach.
• Provide pre-buying feedback on products.
• Promote the MUSE loyalty program and stay up-to-date with app offerings.
• Support in-store marketing events and activations.
• Keep abreast of brand social media activities and campaigns.
• Drive sell-throughs within the store.
• Support in-store CX initiatives and adherence to SOPs.

Conoscenze

Strong English communication skills

Descrizione del lavoro

At Chalhoub we express the exceptional

As a Fashion Consultant you will be responsible for achieving individual and collective sales targets while delivering exceptional Guest Experience and ensuring support in the implementation of CRM CX and other key customer and people initiatives in-store

• You will collect data on customer behaviour top sellers slow movers which will be key input for business reviews
• Drive client relationships within an omni-channel approach
• Provide pre-buying feedback on products
• Drive eNPS through people experience initiatives and culture
• Ensure adherence to VM guidelines and Standard operating procedures SOPs
• Ensure click and collect are conducted within SLAs Service-level agreement
• Ensure customer data is properly captured in adherence to marketing team requirements
• Promote loyalty program MUSE and stay up-to-date with app offerings etc
• Support with in-store marketing events and activations
• Keep abreast of all brand social media activities and campaigns
• Drive sell-throughs within the store
• Support in-store CX initiatives
• Provide input to what s working well what s not working well within the store

Strong English communication skills

This opportunity is for Emiratisation