Part-Time Campus IT Support Pro

American University of Sharjah; Sharjah; On-site; AED 120,000 - 200,000; Part time

Job summary

A leading university in the UAE is looking for a Part-Time IT Specialist to provide high-quality IT support to faculty, staff, and students. The role requires a Bachelor's degree in IT or related field and a minimum of five years' experience. Responsibilities include managing IT support requests, troubleshooting technical issues, and delivering IT orientation sessions. The ideal candidate will possess strong problem-solving skills and technical knowledge of various operating systems and academic software.

Qualifications

• Bachelor's degree in relevant field.
• Minimum five years of relevant experience.
• Good working knowledge of academic software.

Responsibilities

• Provide user-focused IT support services.
• Resolve IT issues and incidents promptly.
• Manage and support endpoint devices.

Skills

Technical Skills

Problem-Solving

Analytical Skills

Team Collaboration

Prioritization

Education

Bachelor’s degree in Computer Science or related field

Tools

Windows

macOS

Linux

Google Workspace

Office 365

Job description

A leading university in the UAE is looking for a Part-Time IT Specialist to provide high-quality IT support to faculty, staff, and students. The role requires a Bachelor's degree in IT or related field and a minimum of five years' experience. Responsibilities include managing IT support requests, troubleshooting technical issues, and delivering IT orientation sessions. The ideal candidate will possess strong problem-solving skills and technical knowledge of various operating systems and academic software.