Part-Time Beauty Consultant

Chalhoub Group; Abu Dhabi; On-site; AED 67,000 - 100,000; Full time

Benefits offered by this job

Health care

Education contribution

Remote and flexible working policies

Exclusive employee discounts

Job summary

Chalhoub Group is seeking a Beauty Consultant to achieve sales targets while delivering an exceptional Guest Experience in-store. You will collect data on customer behaviour and top sellers to inform business reviews and drive omni-channel client relationships.

You will provide pre-buying feedback, support loyalty initiatives, and ensure compliance with SOPs and VM guidelines. Join a dynamic team focused on CX, events, and brand campaigns within a Dubai-area Chalhoub retail environment.

Qualifications

• Strong English communication skills
• This opportunity is for Emiratisation

Responsibilities

• Achieve individual and collective sales targets while delivering guest experience in-store
• Collect data on customer behaviour and top sellers for business reviews
• Drive client relationships within an omni-channel approach
• Provide pre-buying feedback on products
• Drive employee engagement and culture initiatives via eNPS
• Adhere to VM guidelines and SOPs
• Ensure click and collect SLAs are met
• Capture customer data per marketing requirements
• Promote the MUSE loyalty program and stay updated on app offerings
• Support in-store marketing events and activations
• Monitor brand social media activities and campaigns
• Drive sell-through within the store
• Support in-store CX initiatives
• Provide input on what works well or not in-store

Skills

English proficiency

Job description

Responsibilities

At Chalhoub we express the exceptional

• As a Beauty Consultant you will be responsible for achieving individual and collective sales targets while delivering exceptional Guest Experience and ensuring support in the implementation of CRM CX and other key customer and people initiatives in-store
• You will collect data on customer behaviour top sellers slow movers which will be key input for business reviews
• Drive client relationships within an omni-channel approach
• Provide pre-buying feedback on products
• Drive eNPS through people experience initiatives and culture
• Ensure adherence to VM guidelines and Standard operating procedures SOPs
• Ensure click and collect are conducted within SLAs Service-level agreement
• Ensure customer data is properly captured in adherence to marketing team requirements
• Promote loyalty program MUSE and stay up-to-date with app offerings etc
• Support with in-store marketing events and activations
• Keep abreast of all brand social media activities and campaigns
• Drive sell-throughs within the store
• Support in-store CX initiatives
• Provide input to what s working well what s not working well within the store

Benefits

With us you will turn your aspirations into reality

• learning and development opportunities and exposure to different assignments within your role or through internal mobility
• Our Group offers diverse career paths for those who are extraordinary every day
• We recognise the value that you bring and we strive to provide a competitive benefits package which includes health care child education contribution remote and flexible working policies as well as exclusive employee discounts

It Takes Diversity Of Thought Culture Background Differing Abilities and Perspectives to truly Inspire Exhilarate and Delight our customers

At Chalhoub Group we are committed to inclusion and diversity

We ensure equal opportunity for all our applicants without regard to gender age race religion national origin or disability status

Qualifications

• Strong English communication skills
• This opportunity is for Emiratisation