P&C Digital Solutions Senior Specialist

Mackenzie Jones Middle East; Dubai; On-site; AED 280,000 - 360,000; Full time

Job summary

Mackenzie Jones Middle East is seeking a P&C Digital Solutions Senior Specialist in Dubai to lead multi-currency payroll operations, HRIS administration, and data-driven reporting across IMEA regions. The role drives digital HR strategy and ensures systems delivery aligns with local regulations and business needs.

The ideal candidate will bring 6–10 years in HRIS/ERP, strong SAP HCM and SAP SuccessFactors experience, and proven project management, analytics, and stakeholder skills to enable

Qualifications

• 6–10 years of relevant experience, with a minimum of 6–8 years in a similar role.
• Bachelor’s degree in HR, Business Management, HRIS, IT/Digital, or a relevant field
• Strong hands-on experience with HRIS/ERP systems, particularly SAP HCM, SAP SuccessFactors and Employee Central.
• Strong knowledge of end-to-end digital payroll processing, including multi-currency payroll.
• Experience in HR Digital Transformation projects and HR systems implementation.
• Experience with SAP Organizational Management and Personnel Administration.
• Strong project management skills, including system changes, testing and implementation.
• Advanced MS Excel and analytics skills, including Power BI.
• Strong stakeholder management, interpersonal and communication skills, with the ability to work across HR, C&B, Finance, IT and external SAP partners.

Responsibilities

• Develop global/regional HR digital strategy and platform integrating end-to-end HR processes.
• Challenge status quo with HR systems knowledge (SAP HCM, SAP SuccessFactors, EC).
• Lead SAP HCM and Employee Central changes: define demands, UAT, docs, and stakeholder comms.
• Support strategic HR projects like SF Employee Central global implementation.
• Coordinate multi-country payroll reconciliation across MEA, India, Bangladesh.
• Oversee payroll control with four-eye principle and audits for ICOFR compliance.
• Manage HR digital tools across IMEA region and resolve issues.
• Admin SAP HCM and Employee Central: Masterdata, Payroll, OM, PA for 1000+ staff.
• Review HR/payroll systems for continuous improvement and digitization opportunities.

Skills

Payroll processing

HRIS/ERP systems

SAP HCM

SAP SuccessFactors

Employee Central

MS Excel

Power BI

Project management

Stakeholder management

Education

Bachelor's degree in HR, Business Management, HRIS, IT/Digital, or a relevant field

Tools

SAP HCM

SAP SuccessFactors

Employee Central

Job description

Our client is a leading global organisation, looking for a P&C Digital Solutions Senior Specialist to join their IMEA People & Culture team in Dubai.

Role Overview:

The role is responsible for managing complex/multi-currency payroll operations, supporting annual increment and bonus cycles, and delivering accurate and timely monthly and ad-hoc HR reports. The position also manages and maintains HR information systems, including SAP HCM, ZOHO People, Employee Central and the IMEA P&C Dashboard, while ensuring data accuracy, system effectiveness, and timely service delivery.

Key Responsibilities:

• Contributes to the development of a global/regional HR digital strategy, establishing an integrated in-premise and cloud-based HR platform to manage end-to-end HR processes, including Master Data, Organizational Management, Personal Administration, Payroll, Time & Attendance, and other core HR processes.
• Very good understanding of HR processes and know-how about HR systems (SAP SuccessFactors, SAP HCM & EC) to challenge the status quo and seek continuous improvement.
• Responsible for implementation of system changes in SAP HCM and Employee Central: define demands, UAT and change management, documentation and communication to stakeholders.
• Support strategic HR projects (e.g., global implementation of SF Employee Central).
• Responsible to manage and reconcile monthly payroll process (multi-currency) across MEA legal entities/locations and for India & Bangladesh legal entities by ensuring compliance to local country regulation of taxes and contributions with the support of local stakeholders.
• Monitor, approve, and control the payroll processing with 4-eye principle.
• Perform and lead regular and scheduled internal and external audits related to payroll and ensure all ICOFR / Audit legal compliance.
• Responsible to manage all HR Digital Tools i.e. SAP HCM, Success Factor (SF), Employee Central, InSIGht, IMEA P&C Dashboard, TM1 system across IMEA region and resolve the issues timely, accurately and with an eye on efficiencies and gap improvements.
• Functional system admin for SAP HCM and Employee Central to manage Masterdata, Payroll, Org. Management (OM) structure and Personal Admin. (PA) of approx. 1000+ employees across IMEA region with the support of local stakeholders.
• Regularly review of HR digital and payroll systems, workflows, transactions, processes, and procedures and look for continuous improvement and digitization opportunities.

Key Requirements:

• 6–10 years of relevant experience, with a minimum of 6–8 years in a similar role.
• Bachelor’s degree in Human Resources, Business Management, HRIS, IT/Digital, or a relevant field.
• Strong hands-on experience with HRIS/ERP systems, particularly SAP HCM, SAP SuccessFactors and Employee Central.
• Strong knowledge of end-to-end digital payroll processing, including multi-currency payroll.
• Experience in HR Digital Transformation projects and HR systems implementation.
• Experience with SAP Organizational Management and Personnel Administration.
• Strong project management skills, including system changes, testing and implementation.
• Advanced MS Excel and analytics skills, including Power BI.
• Strong stakeholder management, interpersonal and communication skills, with the ability to work across HR, C&B, Finance, IT and external SAP partners.