Outlet Operations Lead: Guest Experience & Team Coach

Marriott Hotels Resorts; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A prominent hotel chain in Dubai seeks a manager to ensure optimal service and team coordination. Duties include supervising staff, maintaining safety standards, and addressing guest needs. Candidates should have at least 2 years of related experience and strong leadership skills. This role offers the opportunity to work in a dynamic hospitality environment with a commitment to employee diversity.

Qualifications

• Skills in team leadership and effective communication.
• Ability to handle guest service needs and complaints.
• Knowledge of safety and quality standards in hospitality.

Responsibilities

• Ensure staff teamwork and service meet guest needs.
• Assist in hiring, training, and employee evaluations.
• Maintain safety and security protocols.

Skills

Teamwork

Guest service

Communication

Problem-solving

Education

High school diploma or G.E.D. equivalent

Job description

A prominent hotel chain in Dubai seeks a manager to ensure optimal service and team coordination. Duties include supervising staff, maintaining safety standards, and addressing guest needs. Candidates should have at least 2 years of related experience and strong leadership skills. This role offers the opportunity to work in a dynamic hospitality environment with a commitment to employee diversity.