Outlet Manager - All Day Dinning

Rotana Ras Al Khaimah - The Mangroves; Ras Al Khaimah; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hotel in Ras Al Khaimah seeks a Food & Beverage professional to manage the team and ensure top-quality service. The ideal candidate will have a degree and at least two years of similar experience. Responsibilities include scheduling, training, guest relations, and maintaining high cleanliness standards. Strong communication skills in English are essential.

Qualifications

• Minimum of two years experience in a similar role.
• Computer literate with effective communication skills.
• Excellent command of written and spoken English.

Responsibilities

• Prepare schedules for all employees based on staffing guide.
• Conduct regular training sessions for the team.
• Evaluate team performance and promote internal development.
• Ensure timely setup of the Food & Beverage outlet.
• Handle the welcome and seating of guests.
• Maintain cleanliness and maintenance standards.

Skills

Effective Communication

Customer Focus

Teamwork

Adaptability

Education

College/University Degree

Job description

Job Description

We are currently seeking for ambitious, dynamic, self motivated Food & Beverage professionals who assist to organize and direct a team that develops top quality of food & beverage products with prompt, accurate and personalized service.

Responsibilities

• Prepare schedules for all employees according to the forecast and within the limits of the staffing guide to ensure adequate manpower at all times
• Conduct regular training sessions with the assigned team in line with the departmental SOP’s
• Evaluate the performance of the assigned team and initiate internal development and promotions
• Responsible for the timely set up of the assigned Food & Beverage outlet, according to the meal settings and in line with the opening hours
• Handle the welcome and seating of arriving guests with the assistance of the Hostess
• Maintain a professional and friendly relationship with the outlet patrons
• Establish and update the outlet’s database of regular guests
• Tour the outlet and all related areas frequently, ensuring the highest possible cleanliness and maintenance standards
• Be actively involved in the outlets promotional activities

Education, Qualifications & Experiences

You should be a college/university degree graduate with a minimum of two years experiences in a similar role. You must be a computer literate with effective communication skills and an excellent command of written and spoken English, along with excellent presentation skills.

Knowledge & Competencies

The ideal candidate will be a hands‑on professional with a solid food & beverage background and the passion for quality and excellence. You will be outgoing, creative and eager to share your desire to achieve highest quality service standards with guests and team members and you should possess following competencies-

• Understanding Hotel Operations
• Effective Communication
• Planning for Business
• Supervising People
• Understanding Differences
• Supervising Operations
• Teamwork
• Adaptability
• Customer Focus
• Drive for Results