OSS & Tools Admin: Lead System Optimization (Dubai)

Ceenex Global LLC; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A technology solutions firm in Dubai is seeking an experienced OSS / Tools Administrator to manage and optimize operational support systems. The ideal candidate will have over 10 years of experience, strong problem-solving skills, and the ability to collaborate with teams to enhance system performance. Key responsibilities include managing OSS tools, troubleshooting technical issues, and providing training for users. Competitive salary of 22,000 AED plus benefits is offered.

Qualifications

• 10+ years of experience managing OSS tools and systems.
• Strong understanding of network operations processes.
• Proven ability to troubleshoot complex technical issues.

Responsibilities

• Manage and maintain OSS tools and systems.
• Troubleshoot technical issues related to OSS applications.
• Analyze system performance metrics and implement improvements.
• Collaborate with teams to align tools with business needs.
• Conduct system audits and updates for security.
• Provide training for end-users on OSS tools.

Skills

OSS platforms management

Network operations understanding

Analytical skills

Problem-solving

Communication skills

Tools

ManageEngine tool suite

Job description

A technology solutions firm in Dubai is seeking an experienced OSS / Tools Administrator to manage and optimize operational support systems. The ideal candidate will have over 10 years of experience, strong problem-solving skills, and the ability to collaborate with teams to enhance system performance. Key responsibilities include managing OSS tools, troubleshooting technical issues, and providing training for users. Competitive salary of 22,000 AED plus benefits is offered.