Ops Business Analyst, ROW Network Losses

Amazon; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading e-commerce company in Dubai is seeking an Ops Business Analyst to improve transportation processes and reduce network losses. The role involves analyzing data, implementing action plans, and collaborating across functions to monitor performance metrics. Ideal candidates will have a background in project management, quality control, and supply chain, along with proficiency in Excel and effective communication skills.

Qualifications

• Background in project management, process improvement or quality control.
• Proficient in MS Word, Excel, and PowerPoint.
• Ability to communicate effectively in English both verbally and in writing.
• Basic awareness of SQL.
• Experience in supply chain or engineering.

Responsibilities

• Analyze data and audit sites to solve complicated problems.
• Define and implement custom action plans to boost network performance.
• Monitor success metrics on a daily basis.

Skills

Project management

Process improvement

Quality control

Communication in English

Basic SQL awareness

Supply chain experience

Engineering experience

Tools

MS Word

Excel

PowerPoint

Job description

As a Ops Business Analyst you will gain 360-degree exposure to all areas of transportation at a pan-country level owning the end-to-end process improvement for Network Losses. You will be working with various cross functions such as operations continues improvement Security finance and legal to build visibility on losses themes and set up mitigation plans and follow on execution. You will define and implement taylor-made action plans to boost your Network performance and monitor success metrics on a daily basis.

Key job responsibilities

As Ops Business Analyst you will have autonomy in shaping the role and the window to bench mark processes across global Amazon geographies. You will solve Amazon most complicated problems by analyzing data auditing sites and deep diving process gaps.

A day in the life

RoW Network Losses is part of RoW programs; an org that looks into reducing losses occurs due to operational defects across Rest of World market places. Our discipline is defect reduction in nature but coated with an abuse mitigation flavor.

About the team

Process - we learn all fulfilment and reimbursment processes to be able to identify root causes and prpose solutions.

Logic - We build certain logics that detects the root causes once/before they occur.

Data - We depend on data to create deterministic signal and take decisions.

Qualifications

• Project management/Process improvement/Quality control background.
• Proficient in MS Word excel & PowerPoint.
• Ability to communicate effectively in English both verbally and written.
• Basic awareness of SQL.
• Supply chain/Engineering experience.

Required Experience

IC

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