Operations Support Agent (Part‑Time, UAE‑Based)

FedEx Express México; Dubai; On-site; AED 120,000 - 160,000; Full time

Job summary

FedEx Express Intl BV in Dubai is seeking an Operations Support Agent to ensure timely completion of defined processes and maintain accuracy and compliance with internal and external standards.

The role requires attention to detail, proficiency in Microsoft Office, and strong planning, organizational and interpersonal skills to support a large global logistics network.

Qualifications

• Must have high accuracy and attention to detail.
• Proficient with Microsoft Office and PC basics.
• Ability to plan, organize and prioritize work.

Responsibilities

• Responsible for the completion of defined processes and procedures to deadline.
• Identify anomalies and use rules and procedures to resolve.
• Escalate complex issues to senior team members when necessary.

Skills

Accuracy & Attention to Detail

Microsoft Office & PC Skills

Planning & Organizing Skills

Interpersonal Skills

Problem Solving Skills

Job description

What can you expect as a FedEx team member?

Career Mobility and Development

When you join FedEx, you’re joining a team with possibilities that literally span the world—from opportunities for advancement and location transfer, to training and leadership programs.

Total Compensation and Benefits Package

We want to keep our employees for a long time, so we offer competitive benefits, opportunities for flexible work arrangements, and programs to support well-being.

Equal Opportunities

Our greatest asset at FedEx is our people. We are committed to building a diverse, equitable and inclusive workforce, and offer equal opportunities, fairness and respect to all regardless of who you are.

We do not tolerate discrimination or harassment based on race, color, ethnicity, national origin, religion, sex, age, genetic information, citizenship, disability, marital status, pregnancy, sexual orientation, gender identity, gender expression, veteran status or any other characteristic protected under national, state or local laws. We will reasonably accommodate team members and third parties with physical and mental disabilities.

Job Details

• Company:MER FedEx Express Intl BV
• DXB City: Dubai
• Scheduled Weekly Hours:48
• Worker Type:Regular
• Posting Start Date29-Sept-2026
• Posting Close Date: 5-Oct-2026
• Job Family: FXE-MEISA: Operations Support Agent

Position Summary

Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards. Identifies anomalies as they arise and uses judgement based on rules and procedures to resolve. For complex issues, may escalation to senior team members.

Key Competencies

• Accuracy & Attention to Detail
• Microsoft Office & PC Skills
• Planning & Organizing Skills
• Interpersonal Skills
• Problem Solving Skills

FedEx Express is the world’s largest express transportation company, providing fast and reliable delivery to more than 220 countries and territories. FedEx Express uses a global air and ground network to speed delivery of time-sensitive shipments. To learn more about how FedEx connects people and possibilities around the world, please visit about.fedex.com. FedEx offers a wide range of opportunities in our offices around the world. Search here for jobs in any of our Middle East, Indian Subcontinent and Africa markets.