Operations Supervisor | UAE National only

Q-Express Documents Transport - G25; United Arab Emirates; On-site; AED 120,000 - 200,000; Full time

Job summary

A logistics company in the United Arab Emirates is seeking an Operations Supervisor to oversee shift management in fulfillment centers. Responsibilities include creating a safe working environment, managing associates, and ensuring customer orders are fulfilled in line with guidelines. The ideal candidate has experience with Microsoft Office, data analysis, and Six Sigma tools. Flexibility in schedule is required.

Qualifications

• 1+ years of experience with Microsoft Office products.
• Work a flexible schedule including weekends and holidays.
• UAE national with family book.

Responsibilities

• Create a safe working environment by identifying safety opportunities.
• Manage and train associates for optimal customer service.
• Ensure orders are fulfilled according to safety guidelines.
• Provide critical shift-related information to management.
• Adjust labor allocation to meet forecasts.

Skills

Microsoft Office products and applications experience

Data analysis

Communication of technical concepts

Flexibility in schedule

Experience with Six Sigma tools

Education

High school or equivalent diploma

Bachelor's degree

Tools

Excel

Access

SQL

Job description

We’re expanding our team within Amazon Operations! If you’re interested in joining a business where you can have fun, achieve amazing results and put smiles on people’s faces, this could be the role for you.

You will oversee the shift management in one of our first mile fulfillment centers, middle mile sortation centers or final mile delivery stations. Our Operations Supervisors drive the pulse of our operations on the ground and play a key role in getting our customers’ orders out to them in every step of the chain.

This is a varied, challenging role and every day is different!

Key job responsibilities

You will…

• Create and cultivate a safe working environment by identifying safety opportunities across your work area
• Manage and train our Associates to help deliver the best service for our customers
• Ensure that customer orders are fulfilled in line with quality and safety guidelines
• Continuously provide critical shift related information to frontline management and operators
• Adjust labor allocation throughout your shifts to meet and exceed plans and forecasts
• Engage with support functions and/or other departments to address common issues or needs in key areas of performance e.g. process area readiness, 5S, safety, training
• Help to solve logistics and supply chain challenges through data analysis, innovation and process optimization

Qualifications

• 1+ years of Microsoft Office products and applications experience
• High school or equivalent diploma, or Bachelor's degree
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
• Experience communicating technical concepts and processes using clear, simple language and visuals
• Experience working with data and leveraging analytics to make decisions
• Experience with Microsoft Office including Outlook, Word, and Excel
• UAE national with family book
• Experience with Six Sigma tools and Lean techniques
• Experience with tools/systems to analyze data including Excel, Access, SQL or other data management systems

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.