Operations Supervisor, Linehaul (AE)

Amazon; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading e-commerce company in Dubai is seeking an Operations Supervisor. The role involves managing teams, ensuring safety, and optimizing processes to fulfill customer orders efficiently. Ideal candidates will have experience in logistics, data analysis, and performance improvement, and must be willing to work flexible hours, including weekends and holidays.

Qualifications

• Experience with planning performance metrics and process improvement.
• Experience managing teams.
• Work a flexible schedule, including weekends and holidays.
• Experience with data analysis.
• Experience in logistics.

Responsibilities

• Create and cultivate a safe working environment.
• Manage and coach Associates for best service.
• Ensure fulfillment of customer orders per guidelines.
• Provide critical shift-related information.
• Adjust linehaul schedules for productivity.
• Engage with other departments for performance issues.

Skills

Planning performance metrics

Process improvement

Team management

Data analysis

Logistics experience

Job description

Job Overview

Amazons business is focused on delighting our customers. We strive to stay agile from the second an order is placed online and throughout the seamless coordination of that order behind the scenes. That can be described in one of our core Leadership Principles which is Bias for Action. This means that our teams band together roll up their sleeves and arent content with just standing still. Were aiming to become the most customer centric company on Earth. Thats why were seeking a Operations Supervisor with a passion for innovation problem solving and the ability to create worldclass customer experiences.

Key Responsibilities

• Create and cultivate a safe working environment by identifying safety opportunities across your work area.
• Manage and coach our Associates to help deliver the best service for our customers.
• Ensure that customer orders are fulfilled in line with quality and safety guidelines.
• Continuously provide critical shift related information to front line management and operators.
• Adjust linehaul schedule focusing on inputs that drive truck utilization balanced with arrival patterns at last mile sites to meet and exceed productivity targets.
• Engage with support functions and/or other departments to address common issues or needs in key areas of performance e.g. process area readiness optimization safety training.

Qualifications

• Experience with planning performance metrics and process improvement.
• Experience managing teams.
• Work a flexible schedule/shift/work area including weekends nights and/or holidays.
• Experience with data analysis.
• Experience in logistics.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

Required Experience

Manager