Operations Manager - Sarood Hospitality - Jumeirah Restaurants

DUBAI HOLDING; United Arab Emirates; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hospitality provider in the United Arab Emirates seeks an experienced Operations Manager for their restaurant division. The role involves overseeing brand standards, managing financial performance, and developing talent in a multi-cultural environment. Strong leadership in restaurant operations and excellent communication skills are essential. Join a team that drives exceptional dining experiences and contributes to overall restaurant success.

Qualifications

• Minimum 5 years executive experience in standalone or branded restaurant operations.
• Strong skills in forecasting, budgeting, P&L management, customer service and maintaining brand standards.
• Excellent communication and team management skills.

Responsibilities

• Demonstrate expertise in operating branded restaurants while driving profitability.
• Lead and support outlet heads for exceptional service delivery.
• Plan and manage new restaurant openings.

Skills

Forecasting skills

Customer service

Leadership

Budgeting

Communication

Tools

Microsoft Office

Job description

About Jumeirah

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates a portfolio of 31 exceptional properties across 13 countries in the Middle East, Europe, Asia, and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and since then the brand has become known for its distinguished beachfront resorts, esteemed city hotels, and exclusive branded residences. Jumeirah is synonymous with Arabian luxury hospitality and the ability to craft distinctive, purposeful experiences for the world’s most discerning travellers.

About Jumeirah Restaurants

A Dubai-based full-service hospitality provider, with an iconic portfolio of acclaimed homegrown brands, specializing in the innovation, nurture and operation of sustainable food and beverage concepts ranging from premium‑casual to quick‑service restaurants, casual dining venues and food trucks.

Jumeirah Restaurant's current owned portfolio consists of 11 brands including: The Noodle House, Flow, Pai Thai, Trattoria, The Duck Hook, Hillhouse Brasserie, Boaz, Butcha and Sikka Cafe.

About the Job

An exciting opportunity has arisen for an Operations Manager to join Jumeirah Restaurants.

The main duties and responsibilities of this role includes:

• Demonstrate advanced expertise in pre‑opening and operating branded restaurants while driving efficiencies, profitability and brand standards.
• Lead and support outlet heads, ensuring strong performance, development and delivery of exceptional service.
• Plan and manage new restaurant openings and oversee special projects assigned by the Managing Director.
• Develop talent through recruitment, training, succession planning and maintaining motivated, capable teams.
• Ensure financial targets are met by managing budgets, controls, purchasing processes and performance analysis.
• Communicate effectively across all levels, influencing discussions and aligning teams with company objectives.

About You

The ideal candidate for this position will have the following experience and qualifications:

• Minimum 5 years executive experience in standalone or branded restaurant operations with leadership of multi‑cultural teams.
• Strong skills in forecasting, budgeting, P&L management, customer service and maintaining brand standards.
• Excellent communication, team management and computer/Microsoft Office proficiency; additional languages desired.
• Core competencies include F&B knowledge, planning and organizing, leading and supervising, innovation and adherence to company values.