Operations Manager, Cloud 22

Kerzner International Management; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hospitality management firm in Dubai is seeking an experienced Operations Manager for Cloud 22. The role involves managing outlet operations and ensuring exceptional guest experiences. Candidates should have at least 10 years in Hospitality and 5 years in leadership, preferably in nightlife. This is an exciting opportunity to innovate and deliver memorable experiences.

Qualifications

• Minimum of 10 years’ experience in Hospitality, with at least 5 years in a leadership role.
• Experience in a Beach Club or Night life environment is preferred.
• Strong leadership and motivational skills required.

Responsibilities

• Manage overall operations of the outlet.
• Train and motivate team members.
• Ensure guest satisfaction and adherence to brand standards.

Skills

Hospitality experience

Leadership skills

Financial acumen

Team motivation

Job description

About the role

The Operations Manager at Cloud 22 will be responsible for the overall operations of the outlet and ensuring a consistent and outstanding guest experience. The Operations Manager will manage all areas of service within the restaurant and Bar, including training, motivating and retention of the team, food cost, labor cost, P&L responsibility, staffing plans, safety and hygiene, all whilst adhering to all company policies and procedures and brand guidelines.

About you

To be successful in this role you will need to have a minimum of 10 years’ experience within Hospitality, with at least 5 years in a similar leadership role, preferably in Beach Club - Night life environment. The successful candidate will be someone with high energy and a positive approach towards building working relationships and overcoming complex challenges. They will be results driven and confident in their ability to change and adapt themselves as well as their team to work towards common goals. A strong sense of leadership and an excellent motivator who has the experience and knowledge to understand the combination of detail, quality and volume whilst being able to delegate and set clearly defined expectations. A strong understanding of financials is essential as well as the ability to operate within the policies, procedures, and systems of Atlantis, The Royal.

Atlantis Dubai is an iconic entertainment destination comprised of two world-class resorts; Atlantis, The Palm and Atlantis, The Royal; offering an unbeatable opportunity for you to grow and develop in your career.

Join a team that is adventurous, creative, warm-hearted and extroverted. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.