Operations Manager

PlaceUp; Dubai; On-site; AED 100,000 - 130,000; Full time

Job summary

A dynamic consulting firm in Dubai seeks an experienced Operations Manager to oversee company administration and operations. Responsibilities include managing HR activities, ensuring legal compliance, and developing internal policies. Candidates should have a Bachelor's degree and 5-8 years of relevant experience. Strong organizational and leadership skills are essential. This position offers a unique opportunity to drive efficient support and improve operational workflows.

Qualifications

• 5-8 years of experience in operations, administration, or HR management.
• Strong knowledge of HR policies and labor law.
• Experience dealing with external stakeholders.

Responsibilities

• Oversee daily company operations and office management.
• Manage HR activities including recruitment and onboarding.
• Ensure legal and compliance documentation is maintained.
• Develop and improve internal policies and SOPs.

Skills

Organizational skills

Problem-solving skills

Leadership abilities

Communication skills

Education

Bachelors degree in Business Administration, Operations, HR, or related field

Tools

MS Office

HRIS/ERP systems

Job description

We are looking for a highly organized and proactive Operations Manager to oversee the administrative and operational functions of the company, including HR, legal coordination, office administration, vendor management, and internal processes. This role ensures smooth day-to-day operations, compliance, and efficient support to all departments.

Key Responsibilities

• Oversee daily company operations, administration, and office management
• Manage and support HR activities including recruitment coordination, onboarding, employee records, attendance, and payroll support
• Ensure all legal and compliance documentation is maintained company licenses, contracts, government relations, insurance, and renewals
• Act as a point of contact with legal advisors, PROs/government entities, and regulatory authorities
• Oversee employee relations (IR), grievance handling, disciplinary procedures, and policy implementation
• Develop and improve internal policies, SOPs, and operational workflows
• Manage vendor contracts, office supplies, service providers, and facility maintenance
• Coordinate with finance on budgeting for operations, procurement, and administrative expenses
• Assist in board meetings, documentation, corporate governance, and internal reporting
• Monitor operational KPIs and ensure the company meets compliance, audit, and risk management standards
• Lead and supervise administrative staff and ensure high standards of service and professionalism

Requirements

• Bachelors degree in Business Administration, Operations, HR, or a related field
• 5 -8 years of experience in operations, administration, or HR management (prior experience in legal coordination or corporate services is a plus)
• Strong knowledge of HR policies, legal documentation, labor law, and company administration
• Excellent organizational, multitasking, and problem-solving skills
• Strong leadership and team management abilities
• Experience dealing with external stakeholders: legal firms, government bodies, vendors, etc.
• Proficient in MS Office, HRIS/ERP systems, and documentation management
• Strong communication skills (written and verbal)